Keeper Security - Senior HR Generalist (Operations)
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Requirements
• 5+ years of progressive HR experience, including HR generalist and operations-focused responsibilities • Strong experience in HR operations, process improvement, and project management • Experience supporting global HR functions (U.S., Ireland, UK, Japan preferred) • Strong knowledge of HR laws, regulations, and compliance requirements • Proven ability to design and implement scalable HR processes in a fast-growing environment • Proficiency in HRIS and ATS systems • Strong analytical skills and experience working with HR data and reporting • Advanced organizational and project management skills with the ability to manage multiple priorities • Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels • High attention to detail and ability to handle sensitive information with discretion • Proactive, solutions-oriented mindset with a focus on continuous improvement • Ability to work independently and collaboratively in a fast-paced environment • Flexibility to support global teams across time zones • Preferred • Bachelor’s degree in human resources, business administration, psychology, or related field • SHRM/HRCI Certification (any level) • Strong Excel/Google Sheets skills and experience with HR analytics • Experience with international HR laws and practices • Background knowledge of California, Colorado, and Illinois HR laws • Experience working in a high-growth or technology environment • Resides in the Chicagoland area
Responsibilities
• HR Operations & Process Improvement • Lead and continuously improve HR operational processes across the employee lifecycle (onboarding, offboarding, promotions, transfers, etc.) • Identify inefficiencies and implement scalable, standardized processes and workflows across global HR functions • Develop, document, and maintain HR SOPs, policies, and internal knowledge bases • Drive HR operational excellence through automation, system enhancements, and best practices • Ensure data integrity, accuracy, and reporting consistency across HR systems in tandem with other HR team members (HRIS, ATS, etc.) • Project Management • Lead and execute HR projects, including system implementations, process redesigns, and cross-functional initiatives • Manage timelines, stakeholders, and deliverables to ensure successful project outcomes • Partner with HR leadership to prioritize and execute strategic People initiatives • Track and report on project progress, risks, and outcomes • Human Resources (Generalist) • Partner cross-functionally to support HR programs and initiatives with a focus on continuous improvement and employee experience • Own and enhance the onboarding process, including offer letters, pre-employment screenings, orientation, and onboarding surveys • Administer and optimize performance management processes, including HRIS cycles and compensation planning support • Serve as a trusted advisor to managers and employees, providing guidance on employee relations, policies, and best practices • Promote a positive work environment through engagement initiatives and communication strategies • Support organizational effectiveness and change management initiatives • Act as a backup for termination and offboarding support • Payroll • Support global payroll processes (U.S., Ireland, UK, Japan), including data entry, audits, and payroll review • Ensure accuracy and timeliness of payroll inputs, including compensation changes and incentives • Partner with Finance and Payroll teams to improve payroll processes and compliance • Track and manage PTO and compensation-related changes
Benefits
• Provide benefits support, including employee inquiries, vendor coordination, and documentation • Support and help improve the annual open enrollment process and communications • Assist with administration and tracking of benefit programs (HSA/FSA, etc.) • Compliance • Ensure HR practices comply with applicable federal, state, and international employment laws • Maintain accurate employee records and audit-ready documentation • Partner with Legal, Finance, and Security teams to support compliance initiatives and audits • Track and manage compliance training and reporting • Analytics & Reporting • Analyze HR metrics (turnover, headcount, engagement) to identify trends and drive improvements • Build and maintain dashboards and reporting to support business decisions • Provide ad hoc reporting and insights to leadership • Medical, Dental & Vision (Inclusive of domestic partnerships) • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life • Voluntary Short/Long Term Disability Insurance • 401k (Roth/Traditional) • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) • Above market annual bonuses
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