limble - Customer Success Manager

• We are looking for growth-minded individuals with the following strengths: • 5+ years of experience in B2B Customer Success within SaaS, including ownership of enterprise or strategic accounts • Proven ability to manage complex customer organizations, including multi-threading across executive and operational stakeholders • Experience leading onboarding and implementation for large, high-value customers • Strong executive communication skills, including the ability to present business value, ROI, and strategic recommendations • Demonstrated ability to drive renewals and identify/close expansion opportunities within existing accounts • Experience handling commercial conversations, including pricing discussions and negotiation support • Excellent written and verbal communication skills; strong proficiency in presentation tools (e.g., PowerPoint) and data analysis (e.g., Excel) • Strong conflict resolution and stakeholder management skills, including navigating challenging customer situations • Highly organized with the ability to prioritize across a portfolio of complex accounts • Strategic thinker with a proactive, problem-solving mindset • Self-motivated and able to operate effectively in a high-autonomy environment • Detail-oriented with the ability to connect tactical execution to broader customer outcomes • Experience with equipment maintenance, machinery, or manufacturing • Spanish or French language skills a plus