aledade - Senior Engineering Manager, Agentic Patient Outreach

• BS/BTech (or higher) in Computer Science, Engineering or a related field required. • 10+ years of production-level experience as an engineer and technical lead building highly scalable and reliable software. • 5+ years of managerial experience building and leading technical engineering teams. • ## Preferred KSAs: • You have experience in attracting, hiring, and coaching world-class engineers including performance management. • You have experience in taking ownership of the technology decisions, while delegating and empowering team members. • You have experience communicating analysis and establishing confidence among audiences who do not share your disciplinary background or training. • You have strong communication and relationship building skills, with experience influencing and aligning multiple stakeholders. • You have a proven track record of delivering complex, cross-team initiatives end-to-end in a fast-paced environment. • Domain specific Preferred KSA’s: • Patient Outreach • People & leadership. • Lead, mentor, and grow a team of software engineers, including Staff-level ICs, fostering a culture of ownership, collaboration, and continuous improvement. • Provide clear expectations, feedback, and coaching, supporting career growth through regular 1:1s, performance reviews, and development plans. • Attract and hire top talent; help shape team structure, roles, and succession planning as the platform scales. • Execution & delivery • Own end-to-end delivery of initiatives on the patient outreach roadmap, from problem definition and scoping through implementation, rollout, and ongoing optimization. • Drive predictable execution and prioritization, partnering with Product and cross-functional stakeholders to balance new feature work, tech debt reduction, and reliability. • Establish and track KPIs/SLOs related to system health, reliability, latency, and throughput for outreach flows. • Technical Leadership • Demonstrated experience managing teams that design, build and operate cloud-native, distributed systems in production. • Experience designing and implementing secure, scalable, and maintainable platform architectures. This includes knowledge of distributed systems, microservices, and containerization technologies like Docker and Kubernetes. • Strong background with modern server-side development (e.g., Python, Java, or C#) and the ability to engage deeply in technical discussions and design reviews. Python is preferred. • Familiarity with streaming technologies (e.g., Kafka) and workflow / data orchestration tools (e.g., Apache Airflow, AWS Glue, or similar). • Champion engineering best practices across code quality, observability, incident response, and post-incident learning. • Make thoughtful tradeoffs between short-term delivery and long-term platform health, and help the team do the same. • Experience working with systems that integrate with ML/AI models for real time inference or LLM applications is strongly preferred. • Familiarity with modern web development (e.g, React, VueJs, Node.js) is preferred but not required. • Cross Functional Collaboration • Collaborate closely with Product Management and business stakeholders to define goals, shape requirements, and translate business needs into clear technical work. • Coordinate with infrastructure, security, and compliance stakeholders to ensure the platform meets standards for privacy, security, and regulatory requirements. • Communicate plans, risks, and progress clearly to technical and non-technical audiences. • Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.