Mitek Systems - Associate Agent (Netherlands - 6 Month Fixed-Term Contract)
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Requirements
• A collaborative, detail-oriented individual • Continuous learner who values a new challenge • Effective communicator • Highly focused, with exceptional attention to detail • Calm and composed under pressure • Committed to ongoing personal and professional development • Punctual, reliable, and highly conscientious • What Do You Need (Required Knowledge, Skills & Abilities): • Strong IT literacy • Strong accurate typing abilities • Able to work towards targets and performance metrics • Comfortable adapting to frequent procedural updates • Clean criminal record (DBS check) and clean credit record (e.g.no CCJ or bankruptcy) • Eligible to work in the Netherlands • Three references (employment or academic) • What Would be Nice (Preferred Skills & Experience): • Previous office experience in administration or data entry • An understanding of GDPR • Criminology background • Working knowledge of the KYC industry • Working Schedule: • Dependent on shift pattern • Some weekend, evening and bank holiday availability required • 8-hour rotating shifts; flexibility across early, afternoon, and late shifts essential • €12 - €15 an hour • We are proud to offer competitive salary ranges aligned to industry standards. Please note that our ranges are representative and individual compensation specifics may vary based upon experience level, professional competencies and geographic differentials. • As well as a competitive basic salary, we also offer premiums for weekends, bank holidays and hours worked between 22:00-06:00. • We take pride in enabling career growth in an environment of innovation and teamwork. Our commitment to all Mitekians is to do meaningful work that matters. Our culture is defined by delivering our best to our customers by providing high value solutions and impactful outcomes, by continuously challenging convention, and by caring for each other through collaboration and celebrating our successes. We are committed to creating competitive, equitable compensation & benefits programs and career development opportunities. • Benefit offerings – may vary based on geographic location • Wellness: Universal, supplemental, and private healthcare plan choices based on country specifics • Financial future: retirement/pension plan contributions, MTK stock plan participation • Income protection: life event & disability coverage • Paid time off: generous annual leave, company holidays, volunteer time off • Learning: e-learning license, tuition reimbursement, hackathons • Additional/optional benefits: pet insurance, identity theft protection, legal assistance • We sincerely appreciate your interest in Mitek. We know your time is valuable and look forward to the potential of speaking with you further! • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Responsibilities
• Review identity documents for administrative and legal accuracy • Quality-assess images captured by the customer • Assess whether the document is authentic/fraudulent • Check the accuracy of information already in the system • Extract document data and input into the system • Classify document types • Identify key document security features
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