netboxlabs - Technical Program Manager
Requirements
• 5+ years of experience leading complex technical or cross-functional programs • Experience working in fast-growing startups or rapidly evolving organizations • Strong experience working directly with Engineering teams on delivery • A track record of shipping large initiatives involving multiple teams • Comfort navigating technical discussions, dependencies, and tradeoffs • The ability to surface risks early and push back constructively when needed • Strong written and verbal communication skills • Proven ability to lead through influence and relationships, not hierarchy • Comfort with ambiguity and willingness to adapt in a fast-changing environment • Experience building or scaling a TPM function from the ground up • Experience with AI tools (e.g., ChatGPT, Claude) and how they can accelerate coordination and execution • Background working in B2B SaaS or platform companies • Experience establishing delivery metrics, reporting cadences, or program health dashboards • Prior experience partnering with Customer Success or Go-to-Market teams on launch coordination
Responsibilities
• PROGRAM EXECUTION • Own end-to-end delivery of company-critical, cross-team programs, aligning work with company priorities and product strategy • Drive cross-team dependency management and sequencing so teams are never surprised by upstream or downstream blockers • Drive explicit, ongoing scope alignment between Engineering and Product—surfacing rescoping risks early so they don’t cascade into schedule slips • Identify risks early and closely monitor progress on business-critical programs, intervening before issues become schedule-threatening • Improve delivery predictability for customer-facing commitments • COMMUNICATION & VISIBILITY • Communicate program health, tradeoffs, and decisions clearly and consistently to stakeholders and leadership • Surface tradeoffs early and explicitly so that prioritization decisions happen deliberately, not reactively • Provide relevant data to create visibility into product development processes and progress • CROSS-FUNCTIONAL PARTNERSHIP • Pair closely with Product and Engineering leads to share context, enabling effective decision-making • Build strong, trust-based relationships with engineers to understand challenges and remove blockers • Free up Engineering and Product leaders from ad-hoc coordination, progress tracking, and timeline alignment • CHANGE MANAGEMENT • Implement change management within the Product & Engineering org • Reduce rework caused by misaligned sequencing or unclear ownership • Support the organization’s growth in teams and initiatives while minimizing associated chaos • WHAT YOU’LL ENABLE • This role isn’t just about what you do—it’s about the capacity you create for the teams around you and the pace at which the organization can ship. • FOR THE ORGANIZATION • Help teams ship complex, multi-team products faster by removing coordination bottlenecks and keeping critical paths clear • Help teams operate like well-oiled machines—with clear ownership, predictable cadences, and fewer fire drills • Enable faster, clearer tradeoff decisions when priorities collide across teams • Create the connective tissue that lets the company scale its initiative count without scaling its chaos • FOR PRODUCT MANAGERS • With less time spent coordinating how things ship, PMs can invest more in: • Product strategy, roadmap quality, and use case definition • Customer discovery and feedback loops • Clear problem definition and success metrics • Prioritization within their domain • Partnering with Engineering on solution direction • FOR ENGINEERING MANAGERS • With less time spent on cross-team coordination overhead, EMs can focus more on: • Team health, hiring, and retention • Technical direction and quality • Coaching and growing engineers • Delivery confidence without last-minute surprises
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