doxel - Manager, Deal Desk & Order Management
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Requirements
• 5+ years in Deal Desk, Revenue Operations, Finance, or Order Management within an enterprise B2B environment • Proven experience supporting complex deal negotiations and advising internal stakeholders on pricing, terms, and approval tradeoffs • Strong business judgment and ability to balance commercial urgency with financial and legal risk • Exceptional communication skills — able to simplify complex commercial concepts for non-financial stakeholders • Builder mindset: thrives on designing efficient systems and processes from first principles • Comfortable operating independently in a fast-paced, growth oriented environment
Responsibilities
• Deal Structuring & Approval • Review and structure deals to balance growth, profitability, and risk while aligning with approved pricing, discount guardrails, and contract templates. • Partner with Sales and Legal on pricing, terms, and non-standard requests. • Own contract governance, including standard template usage, approval routing, exception handling, and coordination on customer paper. • Own internal deal turnaround standards and ensure review requests are triaged and routed according to approval and legal complexity. • Enforce pricing and discounting policies; escalate exceptions through the proper approval workflow. • Advise executives on deal tradeoffs and financial implications with clear recommendations. • Serve as the operational bridge between Sales, Finance, and Customer Success to ensure clean handoffs. • Confirm all order data (billing start dates, payment terms, project start triggers) is accurately configured for invoicing. • Coordinate activation events (usage go-live, project launch, delivery milestones) that drive billing and revenue recognition. • Support accounting team as needed to troubleshoot and prevent discrepancies in account setup, PO matching, and system data syncs. • Process Design & Optimization • Refine the end-to-end deal process — removing friction, simplifying approvals, and embedding accountability. • Build scalable templates, playbooks, and dashboards to drive consistency and velocity. • Establish and evolve guardrails (revenue recognition, approval thresholds, discount policy) that protect financial integrity while enabling speed. • Drive automation and data-quality improvements across Salesforce, CPQ, and ERP systems. • Cross-Functional Alignment & Enablement • Act as a trusted advisor to Sales leadership and executives on commercial structure and execution. • Partner with Legal on non-standard terms and contract governance. • Collaborate with Customer Success and Finance to ensure downstream readiness for billing, provisioning, and reporting. • Train and enable Sales on deal hygiene, pricing policy, and system best practices. • ## What Success Looks Like • Deals are structured, approved, and executed with clarity, speed, and control • Leadership sees you as the connective partner balancing commercial speed with financial discipline • Sales, Finance, and CS trust the process and collaborate without friction • The company scales deal volume and complexity without adding manual effort or operational risk
Benefits
• This is a high-bar role for someone who wants to own the deal engine — not just review transactions. You’ll shape deal velocity and quality, improve operational accuracy, and build the infrastructure that allows the business to scale efficiently. • Competitive Base Salary + Equity Package • Remote first culture (for most roles) • Comprehensive Health Insurance (Medical, Dental, Vision) • Home office setup stipend • Monthly allowance for cell phone and internet • Flexible PTO, generous company holiday policy, and unlimited sick days
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