Zeller - Money Laundering Reporting Officer
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Requirements
• Experience in a similar role (MLRO, Head of Compliance, Financial Crime Lead) in a fast growing ‘Fintech’ or ‘Paytech’ • Deep knowledge of UK financial regulations and general legal principles • Demonstrated success in scaling compliance functions during periods of significant business growth • Deep knowledge of card acquiring, card issuing and transaction account products and their operation • Hands-on mindset, solution-oriented mindset with the ability to operate strategically and operationally as the business evolves • Appetite to collaborate internally with Global Risk & Compliance experts as well as externally with schemes, providers and regulators • Nice to have: you are CAMS or ICA certified • Like the rest of the team, you’ll benefit from • An opportunity to shape and build the future of Zeller from the ground up in the UK • A competitive salary package, including equity from an early stage; • A balanced, progressive, and supportive work environment; • Endless learning and development opportunities; • Excellent parental leave and other leave entitlements; • Being part of a fast-growing and ambitious scale-up. • At Zeller, we celebrate diverse perspectives and experiences, and strongly encourage people of all backgrounds and identities to apply to join our team. • We want you to be able to show up at your best during the recruitment process. Please, let us know if you require any accommodations during your interview process with us.
Responsibilities
• Scaling the Compliance Function • Drive the maturation and scaling of our AML/CTF framework to support rapid business growth, ensuring controls remain robust and proportionate as volumes, products, and geographies expand • Continuously assess the adequacy of the compliance function and proactively resource it ahead of growth milestones • Lead the evolution of our financial crime strategy, identifying emerging risks and translating them into practical, scalable controls • Champion automation and process improvement across AML/CTF, onboarding, and risk operations to build a best-in-class, efficient compliance function • Team Leadership • Lead, develop and retain a high-performing Financial Crime operations team, creating clear career pathways, and building deep institutional expertise • Engage with audit staff to execute reviews and implement recommendations • Foster a compliance culture throughout the organisation • Regulatory Oversight & Reporting • Serve as the FCA’s primary regulatory contact, maintaining a proactive and transparent relationship with our supervisor • Own our regulatory reporting obligations to the FCA, ensuring timely, accurate, and complete submissions • Monitor the regulatory horizon — tracking FCA policy developments and industry trends — and design proportionate responses • Oversee complaints escalated to the Financial Ombudsman Service, ensuring robust and timely resolution • Risk Management & Controls • Own the Business-Wide Risk Assessment, keeping it current and ensuring it accurately reflects our evolving risk profile • Identify, assess, and mitigate financial crime risks across money laundering, terrorism financing, and proliferation financing • Optimise our transaction monitoring strategy for the UK market, with a focus on effective detection and meaningful reduction of false positives • Provide 2nd line oversight of Authorised Push Payment (APP) fraud risk, ensuring industry-aligned controls are implemented and continuously enhanced to reduce merchant and Zeller exposure • Maintain and strengthen our Know Your Customer and Know Your Business programmes in line with regulatory expectations and business growth • Cross-Functional & Global Collaboration • Work cross-functionally and cross-regionally to design and operate controls, leveraging Global solutions to minimise duplication and local burden • Act as a trusted advisor to the UK Managing Director and local Board on financial crime risk matters
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