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Jobs/Senior Community Manager Role/coupa - Software, Inc. - Senior Manager Partner Success EMEA
coupa

coupa - Software, Inc. - Senior Manager Partner Success EMEA

United Kingdom1w ago
In OfficeSeniorEMEAManagement ConsultingSenior Community ManagerPartner ManagerVP of Customer SuccessTeam LeadershipProduct MarketingTraining DevelopmentPerformance ManagementProcurement

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Requirements

• The Impact of a Sr. Partner Success Manager at Coupa:

Responsibilities

• Lead the selection, onboarding, activation and growth of implementation partners in collaboration with Partner Business Managers . • Develop and implement partner-specific business plans focused on training, delivery capabilities, and pipeline development aligned with regional and vertical strategies. • Build and maintain executive relationships with partners to accelerate their ability to position, sell, and deliver Coupa solutions. • Educate partners on Coupa’s delivery methodology to ensure alignment with expert services and staffing practices. • Create partner scorecards, incorporating feedback for continuous improvement and performance management. • Act as the primary liaison between partners and internal Coupa teams (Professional Services, Sales, Marketing, Product & Technology, and Finance). • Collaborate with Partner Business Managers and practice leads to plan resource capacity and drive pipeline growth. • Facilitate regular communication with partners to address project issues, enablement requirements, and documentation needs. • Ensure partner readiness to transact with Coupa, including managing master service agreements (MSAs), hour submission processes, and invoicing. • Promote cross-border collaboration among global partners to foster resource sharing and delivery consistency. • Align regional partner enablement strategies with sales and services objectives. • Regularly review and optimize the partner ecosystem to ensure strategic alignment and high-quality delivery. • Bachelor’s degree in business or related field. • 5+ years of experience in software implementation, pre-sales, or partner development in procurement technology. Knowledge of Coupa solution stack and Procurement domain expertise experience is an advantage. • Experience of Management Consulting / System Integrator practice workings (e.g. capability building, training, developing GTM offerings, market expansion, industry verticals, cross-selling, delivery oversight) • Experience working in Middle East region, knowledge of local culture and language is a plus • Customer-facing levels of professionalism with strong communication and presentation skills, • Ability to build and nurture effective stakeholder relationships internally and externally • Proven leadership and team-building abilities with a collaborative, results-driven mindset. • Ability to manage multiple priorities and deliver in a fast-paced environment. Take initiative and ownership to improve internal processes and drive to results • Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. • Please be advised that inquiries or resumes from recruiters will not be accepted. • By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

Benefits

• 🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. • 🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. • 🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. • Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. • The Impact of a Sr. Partner Success Manager at Coupa:

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