Mercury - Senior Design Operations Program Manager

• Build simple processes and systems to ensure our Design org can scale effectively as it continues to grow year-over-year without unnecessary overhead. • Lead activities and initiatives that support a healthy design culture and quality goals such as all hands, onsites, and other team rituals. • Champion initiatives that elevate our employer brand and grow the Design team’s external presence through events, content, and community engagement. • Drive onboarding and enablement: Maintain and update onboarding programming in partnership with EPD Ops to ensure new designers ramp quickly and effectively. • Support tooling and workflow. Manage design tooling and partner with Procurement to secure new tools that improve efficiency, collaboration, and AI fluency. • Provide thought partnership to Design leaders, consulting and facilitating decision-making and collaborating on new ideas and initiatives. • Cultivate positive relationships with our partners to effectively identify and co-create solutions to address team roadblocks and inefficiencies. • Collaborate with designers, design leaders, and cross-functional partners along with partnering with Product Ops, Research Ops, and Eng Ops in supporting programs and processes across Eng, Product, and Design.