Headway - Head of Comms

• Build our Communications Strategy:  Define our role & approach to communications at Headway, including the right channels and KPI’s that map back to our business objectives. • Build our Communications Strategy • Craft Headway’s Most Important Stories: Demonstrating a deep understanding of our diverse audiences, business and industry dynamics, develop and steward core corporate, consumer, product, financial, and internal narratives that position us as a thought leader in mental health. Leverage data & AI to fuel an always-on machine of insights and creative storytelling.  In partnership with our executive team, help shape and amplify their voices as category experts. • Craft Headway’s Most Important Stories • Drive Share of Voice: Identify the channels, forums where our stakeholders are paying attention and then deliver outsized, positive attention for Headway in those channels • Drive Share of Voice: • Build & Protect Headway’s Reputation:  Working closely with cross-functional partners, anticipate and manage the communications implications of business and industry news. ​​Lead reputation and crisis planning, anticipating how issues may impact multiple sides of the marketplace and responding with clarity and care. • Build & Protect Headway’s Reputation: • Turn Employees into Brand Advocates:  Ensure clear, consistent messaging that drives alignment, engagement, and trust across the organization during periods of growth and change. • Turn Employees into Brand Advocates • Attract & Retain a High-Performing Team:  Lead a team of communications professionals operating at the highest levels; consistently pushing them to grow and drive increasing impact in the org. • Attract & Retain a High-Performing Team • You’d be a great fit if… • You have 14+ years of experience and at least 7 years of management experience in communications, for healthcare, consumer or tech companies. • You’ve successfully led corporate, consumer and internal communications at high-growth, complex organizations that operate in highly-regulated environments. • Deep expertise in identifying, building & executing meaningful, enduring company narratives that result in positive reputation & trust for the organization. • You’re an excellent cross-functional collaborator; proven success translating your partner’s business challenges into communications strategies. • Strong customer-first instincts and the ability to influence without authority, especially during times of uncertainty. • Comfort operating in ambiguity in a fast paced environment with high visibility and impact • You’re a force-multiplier, known for attracting and building high-performing teams and unlocking excellent work among all those around you.