Bluefish AI - Customer AI Analyst, EMEA

• 2+ years of relevant experience in a customer-facing, data-focused role (e.g., technical account management, consulting, or analyst work) or demonstrable analytical experience within a SaaS company. • Experience in data analysis and optimization, ideally within a SaaS or AI-focused environment. • Strong ability to translate complex data into meaningful strategies and recommendations. • Familiarity with prompt engineering and large language model (LLM) behavior is a major plus. • Experience working with analytics tools (e.g., Excel, SQL, BI dashboards). • Excellent communication and presentation skills—confident working with both technical and executive stakeholders. • Strong organizational skills with a proven ability to juggle multiple clients and deadlines. • Bachelor’s degree in a technical, business, or finance-related field preferred—can substitute for customer-facing experience. • Highly organized with the ability to manage multiple accounts and competing priorities. • Demonstrated grit and resourcefulness—you find creative solutions, adapt quickly, and aren’t afraid to roll up your sleeves in a fast-paced, evolving environment. • Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value. • Proven ability to collaborate across functions and roles, fostering open communication and shared ownership of outcomes. • Commitment to craftsmanship—you take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind. • Self-starter with a proactive mindset and a strong sense of accountability—able to drive projects forward independently while staying aligned with team goals. • Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done. • Native French-language (preferred) and native English-language skills • Background in SEO (e.g., keyword strategy, performance analysis, organic growth). • Experience in digital marketing or campaign performance analysis. • Prior roles in SEO analysis, marketing operations, or conversion optimization. • Bluefish believes that AI represents the next major chapter of the internet – and that consumers will increasingly use AI to consume information and media online. On this new AI internet, brands will need new tools and technologies to tell their stories to consumers online – and a new marketing ecosystem will be created around AI. Bluefish is building the platform that helps brands engage consumers on this new AI channel, with powerful enterprise tools to manage AI brand safety and engage consumers with thoughtful and personalized AI marketing experiences. • The Bluefish team is a tight-knit group of mar-tech industry veterans who previously helped build foundational ad-tech platforms now owned by Meta and Microsoft. Bluefish, the leading AI marketing platform for the Fortune 500, recently announced a $20M Series A funding round led by NEA, with participation from Salesforce Ventures. Additional investors include Crane Venture Partners, Swift Ventures, and Bloomberg Beta. We are a globally distributed team, with business operations based in New York City and engineering based in Berlin.  We are a globally distributed team, with business operations based in New York City and engineering based in Berlin.