socure - Senior Product Manager - Document Verification
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Requirements
• Experience: 3–5 years in product management, preferably in identity verification, fraud prevention, or other ML-driven products. • Technical Expertise: Strong understanding of APIs, SQL queries, databases, and product architecture. • Machine Learning Familiarity: Experience working closely with ML models, including understanding model outputs, evaluation metrics, and tradeoffs. • Computer Vision (Preferred): Exposure to image processing, OCR, or document verification systems is a strong plus. • Fraud & Identity Domain Knowledge: Familiarity with fraud detection techniques, identity verification flows, or risk-based decisioning systems. • Analytical Skills: Comfortable working with data, writing queries, and deriving insights to inform product decisions. • Product Judgment: Ability to balance technical complexity, customer needs, and business impact in decision-making. • Customer Focus: Experience working directly with customers, especially in complex or high-stakes environments. • Communication: Strong ability to explain complex technical concepts clearly to both technical and non-technical audiences. • Collaboration: Proven ability to work cross-functionally with Engineering, Data Science, and go-to-market teams.
Responsibilities
• Forensic Engine & Detection Strategy • Own the roadmap and execution for DocV’s forensic engine, including detection of document fraud, injection attacks, and AI-generated content. • Support efforts to scale DocV adoption globally, including in the public sector, financial services, and emerging markets. • Partner with Data Science to define, evaluate, and improve model performance across key fraud vectors. • Identify gaps in detection coverage and drive new signal development across image, video, and device layers. • Decisioning & Risk Logic • Design and evolve decisioning frameworks that translate model outputs into actionable outcomes. • Build scalable, configurable logic that supports diverse customer risk profiles and use cases. • Balance fraud detection performance with user experience and conversion impact. • Customer-Centric Product Development • Work closely with high-value customers to understand fraud patterns, edge cases, and operational needs. • Translate customer feedback into product improvements and prioritization decisions. • Support complex customer implementations and act as a subject matter expert in DocV decisioning. • Cross-Functional Leadership • Collaborate with Engineering and Data Science to translate product requirements into technical execution. • Partner with the Fraud Investigation team, Customer Success, and Sales to align on product behavior and outcomes. • Drive alignment on tradeoffs between detection accuracy, false positives, and business impact. • Data & Performance Analysis • Use SQL and analytics tools to evaluate model performance, decisioning outcomes, and conversion impact. • Define and track key metrics related to fraud detection, model precision/recall, and user experience. • Conduct deep dives into fraud patterns and emerging attack vectors. • Go-To-Market & Enablement • Support product launches and enhancements with clear positioning and documentation. • Enable internal teams and customers to understand and effectively use decisioning capabilities.
Benefits
• Senior Product Manager$170K – $205K • Offers Equity • Offers Bonus • This is a base salary range for this job based on the job requirements. • Base pay is only one component of Socure's compensation and our total rewards package includes equity, benefits, and an annual bonus or a commission plan. • annual bonus • commission plan. • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • Mark No: Candidates on F1, OPT, or H1 visas that will require sponsorship now or in the future. • We really read these! Please be compelling & brief :) • Unfortunately we are unable to hire employees residing in these states. • We like to get together in person when possible! Eligible Hub Locations: • San Francisco, CA • Socure's Recruiting Privacy Policy • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran
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