Misfits Market - Food Safety & Quality Assurance Supervisor
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Requirements
• A Culture Change Agent: You know that Quality isn't about policing people; it's about coaching them. You can influence associates and managers alike to care about the details. • A Culture Change Agent: • Analytical: You love Excel, Google Sheets, SQL, or Tableau. You don't just see numbers; you see the story they tell about our operations. • Analytical: • Resilient: Fulfillment centers are fast-paced environments. You can handle shifting priorities and keep a cool head under pressure. • Resilient: • A Problem Solver: You don't just put a band-aid on a problem; you find the root cause (5 Whys, Fishbone) and fix it forever. • A Problem Solver: • Education: Bachelor’s degree in Engineering (Industrial, Mechanical, Manufacturing), Food Science, Supply Chain, or a related technical field. • Education: • Experience: 2–5 years of experience in a Quality Assurance, Continuous Improvement, or Process Engineering role within a manufacturing, food production, or high-volume fulfillment environment. • Technical Skills: * Strong proficiency in Data Analysis and Statistical Process Control. • Experience with Project Management methodologies. • Knowledge of Lean Six Sigma principles (Green Belt is a plus). • Food Safety: FDA PCQI Certified, USDA-AMS & FSIS, GFSI-specifically SQF Preactititioner, FSMA regulations, and HACCP Certified. • Food Safety: • Spanish-strongly preferred • Supplier Management experience • OSHA and Safety Management experience • Soft Skills: Exceptional communication skills—ability to translate technical quality concepts into clear instructions for warehouse associates. • Physical Requirements: Ability to spend 50% of time on the warehouse floor in cold environments (36°F and below). • 50% of time
Responsibilities
• Core Quality & Food Safety • Develops and implements Quality and Food Safety policies and programs including internal quality standards, FSMA, GMP, Environmental Monitoring Program, Sanitation, and Traceability as outlined in the SQF Standards. • Conducts annual reviews of Food Safety Plans, Training Material, Sanitation Processes, and food defense protocols. • Collects, analyzes, and summarizes data to create and monitor food safety KPIs to effectively improve product and processes. • Leads the team of QA/QC & Sanitation Technicians to ensure compliance with SQF and company standards. • Employee Safety & Compliance • Integrates employee safety protocols into daily quality operations, ensuring all team members adhere to OSHA and internal safety standards. • Conducts regular safety audits and risk assessments to identify potential hazards within the production and quality environments. • Collaborates with facilities and operations teams to ensure equipment and workstations meet ergonomic and safety requirements. • Supplier Management & Regulatory Compliance • Manages supplier compliance and documentation using TraceGains and other platforms to verify and maintain up-to-date food safety and quality records. • TraceGains and other platforms • Interacts directly with suppliers regarding non-conformances, ensuring robust root cause analysis and timely corrective actions. • Verifies the accuracy of regulatory documentation and records to ensure full compliance with FBM & Misfits Rx Partner requirements. • FBM & Misfits Rx Partner • Maintains the Approved Supplier List and coordinates with procurement to onboard new vendors following internal risk assessment protocols. • Engineering Support & Operations • Provides critical support functions to the Quality Engineer, including assisting with the validation of new equipment and the implementation of the electronic QMS. • Quality Engineer, • Aids in the development of efficient document control management processes using available databases, and platforms as the Jalapeno WM System. • Collaborates on cross-functional projects to streamline fulfillment center operations and enhance quality engineering workflows. • Leadership & Culture • Builds awareness, training, and education programs to drive a culture of safety, quality, and accountability. • Provides continuous feedback, coaching, and regular performance reviews for the QA team. • Serves as a subject matter expert for USDA and PACA grading standards to support mission-based quality goals.
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