Technical Support Engineer
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Requirements
• Strong communication skills with the ability to present complex technical concepts to diverse stakeholders. • Strong analytical and problem-solving skills with attention to detail and quality. • Flexible working arrangements with remote-first culture and quarterly team off-sites. • Develop and maintain internal tooling that accelerates team velocity and reduces toil. • Minimum of five years of relevant industry experience with a track record of increasing responsibility. • Experience working in distributed teams across multiple time zones. • Evaluate emerging technologies and make recommendations for adoption where appropriate.
Responsibilities
• Minimum of five years of relevant industry experience with a track record of increasing responsibility. • Experience working in distributed teams across multiple time zones. • Evaluate emerging technologies and make recommendations for adoption where appropriate. • Proficiency in modern development frameworks and a solid understanding of software architecture patterns. • Define and execute on a strategic roadmap that balances short-term delivery with long-term platform health.
Benefits
• Define and execute on a strategic roadmap that balances short-term delivery with long-term platform health. • Professional development budget and access to industry conferences and training. • Collaborate with cross-functional teams to deliver high-impact solutions aligned with business objectives. • Experience with cloud infrastructure, CI/CD pipelines, and automated deployment workflows. • Contribute to architectural decisions and technical documentation for key systems.