Joko - Chief of Staff
Requirements
• 10+ years of experience, combining Tier 1 strategy consulting (BCG, McKinsey, Bain, or equivalent) with operating experience in a high-growth tech startup or scale-up. • Direct and substantive management experience, with a proven ability to hire and retain great talent. • Direct and substantive management experience • Architectural thinking. You're as comfortable designing a multi-quarter operating model as you are fixing a broken process. You think in systems, not tasks. • Architectural thinking. • Analytical rigor. Structured thinking, attention to detail, comfort with numbers, ability to write a board memo that holds up under CEO and investor scrutiny. • Analytical rigor. • Emotional intelligence and stakeholder management. This role lives at the intersection of the CEO, the SteerCo, the Founder Associates, and every team in the company. You read people well, you build trust quickly across very different stakeholders, and you handle sensitive conversations with care. • Emotional intelligence and stakeholder management. • Energy. You bring genuine drive and presence into a room. You'll be one of the cultural carriers of the company and a representative of the CEO. • Energy. • AI fluency. You already use AI tools fluently in your own work, you have a point of view on how they reshape how teams operate, and you're excited to help Joko go further — the CEO Office is expected to lead by example on this front. • AI fluency. • Efficiency. You're fluent in productivity tools, ruthless about prioritization, and known for delivering on time across complex projects with many stakeholders. You instinctively look for the highest-leverage version of any task. • Efficiency. • Entrepreneurial mindset. You thrive in fast-moving, ambiguous environments. You take ownership without being asked, you welcome feedback, you're an insatiable learner, and you go the extra mile by default. • Entrepreneurial mindset. • Languages. Fluency in English. • Languages. • Location. Paris-based. • Location. • Bonus: M&A, corporate development, and/or corporate finance exposure.
Responsibilities
• You'll be the CEO's strategic partner at a specific, rare moment in a company's life: a profitable scale-up entering its international chapter, expanding new business lines, doubling in headcount over the next 18 months, and investing heavily in AI — with a mature leadership team, a culture worth protecting, and a team that demands excellence. • You'll report directly to Xavier (CEO), partner closely with co-founders Nicolas (CRO) and Alexandre (CTO), and serve as secretary of the Steering Committee, which is composed of the founders, the CMO, the COO, the VP People, and the Head of Online — putting you at the heart of every strategic decision the company makes. • The Chief of Staff role is built around the CEO, and the CEO Office is in turn built around the Chief of Staff — together, the team exists to act as an extension of the CEO. The mandate is fourfold today, and you'll be the architect of all four pillars (as well as the future ones). • Governance. Your team and you will own the rhythm and quality of how Joko is run at the top — board meetings, executive team meetings, All Hands, and the communication cadence that ties them together. You'll play a central role as animator and alignment driver for the leadership team. • Governance. • Proactive projects. Your team and you will lead the company-wide initiatives that matter most to the CEO and to Joko's next chapter — the kind of cross-functional, high-stakes work that doesn't naturally fit any single team. • Proactive projects. • Reactive missions. When a team needs short-term reinforcement, you'll deploy Founder Associates as a strike force, helping us address critical gaps without hiring in a rush. This will represent a decreasing share of the team's activity as the organization grows. • Reactive missions. • Culture. Like every member of the SteerCo — and like the CEO — you'll be expected to embody Joko's culture and lead by example. • Culture. • A word from Xavier • A word from Xavier • "This is one of the most consequential hires I'll make this year. I'm looking for a real partner — someone with the rigor to challenge my thinking, the architectural mind to build durable systems, and the warmth to carry our culture as we scale. The Chief of Staff is, in many ways, an extension of me, and the right person will shape Joko's next chapter alongside Alex, Nico, and me." • — Xavier Starkloff, CEO
Benefits
• (Some of the benefits listed below are available to full-time positions only) • 📈 Equity for everyone with the chance to own a piece of what you build • 🤖 Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills • 🌴 Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings • 💪 Contribution to your ClassPass subscription • 🍼 8-week leave paid 100% for the second parent • …and much more, check the full list here! • 🤝 Our hiring process • Intro call: Quick screening with the Hiring Manager or the Talent team. • Intro call: • Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams). • Step 1 – Team interview (45 min): • Step 2 – Role-specific assessments • For non-tech roles: Take-home case study followed by a 45 min interview. We assess both your output and how you think in real time. The exercise will be relevant to the role (e.g. analysis, strategy, or process design). • For non-tech roles • For tech roles: Live technical interviews: • For tech roles • Coding interview + System design interview • For research internships, an additional round may involve analyzing and presenting a research paper • Step 3 – Leadership interview (45 min): Conversation with a SteerCo member and a Founder. • Step 3 – Leadership interview (45 min): • References: Up to 3 calls with former colleagues or managers. • References: • ☕ You may also be invited for coffee with team members to get a feel for our culture.
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