Deel - Staff Product Manager, Knowledge
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Responsibilities
• As a Staff PM, you’ll: • Own the Knowledge Platform and Knowledge Apps, CMS, and AI-powered knowledge distribution tools - used by thousands of customers and internal agents daily. • Drive the automation and intelligent maintenance of large-scale, ever-changing content systems, especially around global labor laws and compliance data. • Partner deeply with content, engineering, design, AI, support, legal, and GTM teams to build both backend systems and polished frontend experiences. • Shape how knowledge is structured, stored, and distributed - from schema design to UX surface. • Elevate Deel’s UI quality by using the Knowledge Hub as a flagship product for design and usability. • Balance internal efficiency (CMS) with external delight (Hub, AI, and embedded surfaces). • Drive clarity and rhythm within the team — managing planning, priorities, and execution through structured but lightweight agile practices. • Work with our Knowledge content team to ensure the highest quality knowledge content. • You’ll Be a Great Fit If You • Are a senior or staff-level IC with 8–10+ years of experience owning complex internal + external products. • Have experience with Information Retrival(AI Search, Ranking), RAG, AI/LLM tooling, automated knowledge extraction. • Have experience with content platforms, structured data, CMSs, and AI-enabled search. • Think in systems, abstractions, and schemas, and can work closely with engineers to bring those to life. • Have worked on cross-org initiatives involving multiple stakeholders across teams. • Are an excellent communicator - clear, persuasive, and able to turn chaos into clarity. • Know how to absorb large volumes of input and distill it into actionable roadmaps. • Are comfortable saying “no,” but always with a better path forward. • Care deeply about quality - from content precision to frontend UX polish. • Are a natural operator — you keep the trains running without turning everything into a process-heavy machine. • Know how to run clean, effective agile ceremonies (e.g. sprint planning, retros, standups) and adjust rituals to fit the team’s needs. • Have experience with compliance, legal or tax tech. • Have worked in global HR, payroll, or SaaS with structured compliance knowledge. • Have partnered with support, content, or legal ops teams at scale. • Understand platform approach to building products that power 100+ product teams.
Benefits
• This is a high-visibility, high-leverage position. The systems you build will: • Strengthen our market differentiation. • Serve as a pillar of global expansion. • You’ll help define how knowledge becomes a product at Deel. • Touch every Deel user and team. • Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. • Some things you’ll enjoy • Stock grant opportunities dependent on your role, employment status and location • Additional perks and benefits based on your employment status and country • The flexibility of remote work, including optional WeWork access • At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. • Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page. • Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. • Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at [email protected]. • As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.
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