PlayStation Global - Senior/Staff Program Manager, Diversity & Belonging (L&D/D&B)
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Requirements
• Strategic & Program Leadership • Proven ability to design, scale and deliver complex, multi-stakeholder programs. • Strong systems thinking—able to connect learning, culture, policy, and technology. • Experience owning mentoring platforms with enterprise governance responsibility. • Consulting & Advisory • Credibility in diagnosing needs and advising on sensitive diversity-related topics such as neurodiversity, accessibility, and mental health, and educating key stakeholders, leaders, and managers as needed to address bias related these topics. • Deep capability to consult on sensitive diversity-related topics, e.g., neurodiversity, mental health/wellbeing, accessibility. • Comfort advising key stakeholders through ambiguity related to sensitive diversity-related topics. • Ability to translate strategy into clear, practical guidance. • Diversity & Belonging Domain Expertise • Strong domain expertise in Diversity & Belonging with applied experience in workplace settings. • Knowledge of UK equality and diversity legislation including the Equality Act 2010 across all the equivalents in Europe. • Stakeholder Management & Communication • Ability to partner, influence, and manage stakeholder expectations with Legal, HR, IT, vendors, and senior leadership. • Exceptional written and verbal communication skills, including presentation, platform skills and group facilitation. • Skilled at synthesizing data, insights, and employee sentiment to demonstrate impact. • Operational Excellence • Comfortable managing governance, metrics, and continuous improvement cycles. • Detail-oriented while maintaining a strategic lens. • Experience partnering with external vendors and managing ongoing relationships. • Demonstrated success operating at a senior manager or equivalent level with enterprise scope. • Experience working in both UK-based organizations, and global companies. Candidate needs to understand the UK landscape and think about the global nature of our business.
Responsibilities
• Own the enterprise community-based learning strategy, including mentoring, sponsorship, peer coaching, flash mentoring, virtual “water cooler” moments, and cultural awareness connections. • enterprise community-based learning strategy • Translate the Diversity & Belonging strategy into practical, scalable learning experiences that build connection, access, and capability across the organization. • practical, scalable learning experiences • Develop and maintain clear onboarding and offboarding guidance for all community-based learning programs, in partnership with the platform vendor. • clear onboarding and offboarding guidance • Ensure programs are designed with the pillars of belonging – access, respectful space, community & connection – at the core. • Define success metrics, report on program impact, and continuously evolve programs based on data and participant feedback. • MentorcliQ Platform Ownership • Serve as the global MentorcliQ Platform Owner with accountability for governance, strategy alignment, and platform health. • global MentorcliQ Platform Owner • Oversee the full mentoring platform environment, ensuring all programs and configurations align with organizational goals and the Diversity & Belonging strategy. • Act as the final decision-maker for platform-wide changes (e.g., branding updates, feature enablement, add-ons such as mobile app, chat, or MentorLab). • Establish and enforce governance standards for new program intake and approval. • Maintain visibility into all community-based learning programs, participants, timelines, and administrators. • Approve and manage admin access; support Program Admins with escalated platform issues. • Partner with MentorcliQ and internal IT on updates, feature releases, and integrations. • Lead Quarterly Business Reviews (QBRs) and annual planning to assess ROI, usage, and strategic alignment. • EMEA-Based Diversity & Belonging Consultant & Advisory • Conduct listening sessions to understand the critical needs in our EMEA region around Diversity & Belonging, and partner to co-create solutions to address and improve employee experience related to sensitive diversity-related matters. • Act as an advisory and thought partner to Legal, ER, PEx consultants, and HRBPs on EMEA-specific diversity related legislation, policy interpretation, sensitive diversity-related topics. • Neurodiversity, mental health, and wellbeing • Accessibility and accommodation • Inclusive work practices • Translate complex legal or policy requirements into practical, human-centered guidance for internal partners. • Monitor external trends, legislation, and best practices to proactively inform internal strategy and tactics. • Scope & Expectations • Staff/Senior Level • Leads large, complex programs with enterprise-wide impact and high visibility. • large, complex programs • Operates with minimal oversight, setting direction and making decisions that influence organizational outcomes. • minimal oversight • Frequently contributes to the development of new frameworks, approaches, and ways of working rather than executing predefined solutions. • new frameworks, approaches, and ways of working • Influences key stakeholders across functions and regions without direct authority. • Influences key stakeholders • Is accountable for results that directly support business priorities and cultural transformation. • Is accountable for results
Benefits
• Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. • Function: Diversity & Belonging Team (D&B) • Function: • Discretionary bonus opportunity • Hybrid working model (FlexModes) • Private Medical Insurance • 25 days holiday per year • Subsidised Café • Free soft drinks • Access to cycle garage and showers • Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. • Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. • Equal Opportunity Statement:
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