zego - Senior AI Product Manager - Platform
Requirements
• Platform product ownership. A track record of owning a technical, platform or backend product domain and delivering material business impact in a high-growth environment. • Technical literacy. Confident with engineers on system architecture, APIs, event-driven services and workflow orchestration. Ideally, you come from engineering or data science. • Legacy modernisation. You’ve led incremental rebuilds of business-critical services while keeping the lights on. • Data and commercial fluency. You use financial, behavioural and usage data to ground decisions, query Snowflake or Looker yourself, and can build the case for platform investment. • Clarity in complexity. You untangle dependencies across multiple business domains and explain technical trade-offs to non-technical stakeholders. • Regulated environment. Ideally, experience in insurance, payments, lending or financial services, with compliance built into product design. • You work AI-first. You will use AI daily here, and we mean daily. You do not need to arrive an expert, but you do need to arrive curious, experiment fast, and take ownership of getting good quickly. People who wait to be trained will find this uncomfortable. • THE ZEGO WAYS OF WORKING 🏡 • Teams work better with time to collaborate and space to get things done. We call it Zego Hybrid: some of us are in our office (central London or Halifax) weekly, others monthly or quarterly. It's about finding the balance between face time and focus that produces great work and a healthy life around it. • We also make a point of getting everyone in the same room. Teams come together every quarter, and once a year the whole company does, properly. It's a serious investment and consistently one of the best parts of the year. • Here is what the last one looked like https://www.youtube.com/watch?v=QKOYDx6AMxQ.
Responsibilities
• Define your domain’s quarterly strategy and goals, and help refine the longer-term plans for Platform, balancing new capability, legacy rebuilds and reliability. • Lead complex discovery autonomously as we modernise the policy lifecycle, moving capability off legacy systems one safe slice at a time. • Dive deep into technical detail, understanding dependencies and failure modes, and making informed trade-offs with engineering. • Treat internal teams as your customers, so launching a new product, price or journey on the platform is fast and predictable. • Make your services AI-ready, with clean, well-documented APIs and data that agents and automations can use safely, and establish AI-enabled workflows for your domain. • Put the right metrics in place, from reliability and incidents to time-to-launch and cost to serve, and build the business case for platform investment. • Build compliance in from day one with Legal, Compliance and Finance, so money flows and customer communications are accurate and auditable. • Bring stakeholders along, running ceremonies with senior stakeholders, facilitating big-room planning and knowing when to escalate.
Benefits
• 💰 Market-competitive salary, benchmarked against your function and reviewed every year. • 🏆 Annual performance bonus, linked to company performance and your contribution. • 📈 Share options, a real stake in the company and a share in the future you build • 🩺 Private medical insurance. • 🏖️ Pension, generous holiday, and £1,000 a year to spend on getting to the office or learning something new. • 💻 Cutting-edge systems and tools, so you always have what you need to drive your impact. • Ready to do the most impactful work of your career? We want to hear from you. • Zego, leading the AI evolution in insurance. • EQUAL OPPORTUNITIES 🌈
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