sugarcrm - Manager, Engineering Revenue Intelligence

• Manage, mentor, and develop a high-performing team of up to eight software engineers, providing regular coaching, career development, and structured feedback to drive engineering excellence and accountability • Conduct regular 1:1s with engineers, perform employee performance reviews, establish organizational and individual goals and objectives, and ensure goal attainment • Handle compensation decisions, promotions, hiring, and advocate for resources to address team gaps • Build positive team culture promoting innovation, collaboration, and continuous learning • Facilitate agile ceremonies, maintain sprint boards, remove blockers, and implement retrospective feedback to enhance team processes • Define product roadmaps and technical vision with stakeholders, communicate progress, ensure quality standards, and align architecture with business goals • Track key metrics (velocity, cycle time, defect rates), balance workloads, and implement data-driven planning for sustainable delivery • Champion GAI tool adoption, track usage, measure impact, and integrate into team workflows and performance evaluation • Manage cross-team dependencies through clear integration points, API contracts, coordinated releases, and comprehensive documentation • Present team progress to stakeholders and collaborate cross-functionally with product managers, architects, and other teams in technical discussions • Lead technical decision-making including architecture, technology selection, code reviews, engineering standards, and transforming business requirements into optimized solutions • Provide hands-on technical guidance, establish architectural best practices, identify risks through proof-of-concepts, and develop strategies for eliminating technical debt • Plan and execute projects by breaking down requirements, estimating timelines, staying current with emerging technologies, and proactively identifying codebase improvement opportunities • ## What You Will Bring (Qualifications/Experience): • Bachelor’s degree in Computer Science, or other relevant field, plus 5 years of professional experience in a technical software development position • 2+ years of recent experience directly managing software engineers: conducting regular 1:1s, identifying skill gaps, creating corrective action plans, and executing action plans • 2+ years of experience recruiting, interviewing, and hiring engineering talent • 2+ year of experience leading all ceremonies for a Scrum team, including daily scrum, end of sprint retrospectives, sprint planning, grooming meetings, and prioritization of work • 3+ years of experience developing web and/or mobile applications, backend services, and test automation in a professional software development organization • 3+ years of experience with scrum-based software development tools such as Git, Jira, and Confluence • 3+ year of experience with a large-scale enterprise product and/or distributed SaaS systems • Excellent time management skills with an emphasis on managing remote resources around the world and working across many different time zones • Identification and management of risks and dependencies, both internal and external • Long term vision that promotes short term deliverables in quarterly release format based on factual, data driven scope definitions • Strength in planning, scheduling, executing, and finalizing delivery on regular two-week sprint cycles based on individual capacity and team velocity • Exceptional verbal and written communication skills; ability to communicate effectively at all levels of the organization and across differing types of audiences • Strong collaboration and interpersonal skills with differing consumers, stakeholders, team members, partners, and customers