stellarentertainment - IT Support & Infrastructure Engineer

• This is a rare and exciting opportunity to grow your career within an international company that genuinely invests in your learning and development. • As an Infrastructure Engineer, you will: • Own the onboarding process for new starters, including equipment setup, meeting room configuration, and routine system maintenance tasks • Maintain accurate, up-to-date records of hardware and software assets across the business • Provide face-to-face and remote technical support, diagnosing and troubleshooting issues across Windows, macOS, and Linux devices — escalating where appropriate • Approach technical problems methodically and with initiative, finding effective solutions independently • Troubleshoot basic network issues and support wider infrastructure projects • Assist with Microsoft 365 administration, including Entra ID, Intune, and Exchange Online • Work closely with the Head of IT and Data Security, providing support across a range of projects and initiatives • Deliver basic Linux support as part of day-to-day operations • What we’re looking to see on your CV: • Experience in an IT helpdesk or support role, assisting colleagues both remotely and in person • Strong customer service skills – this is a people-facing role and needs someone who can communicate technical language to colleagues at all levels • A solid understanding of networking fundamentals, systems, and hardware • A genuine enthusiasm for a career in IT and a desire to keep learning • Excellent organisational and prioritisation skills, with the ability to manage a varied workload • Any evidence of providing first line or technical support would be advantageous • An IT-related qualification at college or university level or equivalent • Any personal projects, certifications, or other evidence of technical curiosity - we'd love to hear about it