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Jobs/Support Specialist Role/finary - Care Expansion
finary

finary - Care Expansion

Paris, Île-de-France, France - Hybrid2w ago
RemoteEMEAWealth ManagementBankingFintechSupport SpecialistNotionOutreachReportingSQLCross-functional Collaboration

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Requirements

• Have exposure to regulated environments (banking, insurance, crypto) • Have built or maintained a P&L, attribution model, or revenue analytics system • Tell us why you want to join Finary. Share with us what excites you about our mission and how you will contribute. Make your first impression count. • Click here https://www.notion.so/finarywealth/Finary-Hiring-Process-Candidate-Guide-2c4919045b5d8056b95ad8fc3a1ec49d to learn more about our hiring process.

Responsibilities

• Generate revenue through Care. This is the job. You own the Care P&L and you make it positive — by building the right tools, triggering the right outreach, and converting the right clients. You're measured on the number, not on the dashboard. • Be on the frontline. Do client calls, join meetings, handle real cases. You don't build from a distance — you understand exactly what triggers a deposit, what saves a churning client, what makes a deal move forward. Your models work because you've lived what they measure. • Build the AI & data engine that scales it. Client scoring, churn detection, proactive triggers, automated workflows. You build the machine, you use it yourself, you iterate until it works. • Make other teams win with Care data. Finary One, Growth, Product — they plug into what you build. Not reports they receive, but tools they depend on to make their own decisions. • YOU'D BE A GREAT FIT IF YOU • Have strong experience mixing operations, data, and tooling (Ops, RevOps, CX with technical depth) • Are comfortable on client calls and in meetings — you don't just build from behind a screen, you talk to clients, understand their stakes, and feed that back into your models • Can query a database, build a pipeline, and ship an internal tool — not just request one • Use AI daily as a real work tool (prompt engineering, workflow automation, LLM integration), not as a novelty • Think in P&L and value creation, not just metrics and dashboards • Are comfortable with ambiguity — the roadmap is shaped, not finished • Communicate clearly and concisely in English and French • Are genuinely curious about fintech, investing, and wealth management • THIS ROLE IS NOT FOR YOU IF • You need a fully scoped backlog to be productive • You prefer reporting over building • You're uncomfortable with SQL, APIs, or technical tooling • You see AI as a buzzword rather than a daily practice • You don't enjoy cross-functional collaboration • You'd rather analyze data than talk to a client

Benefits

• A new generation of investors is emerging: an ambitious, involved workforce. Money is no longer taboo and the pension system is under tremendous pressure. At Finary, we see a world where investing empowers everybody to live the life they’ve always dreamt of. Finary exists to revolutionize the personal money management experience. • To fuel this mission, we announced in September 2025 a 25M€ series B, backed by leading investors including PayPal Ventures, Hedosophia, Y Combinator and Speedinvest. We are also backed by world-class founders like Steve Anavi & Alexandre Prot (Qonto founders), Matthieu Rouif (Photoroom), Eric Demuth (CEO of Bitpanda), Axel Weber (former Chairman of UBS and President of the German Central Bank) and Harsh Sinha (CTO at Wise). • There’s never been a more exciting time to join Finary! • At Finary, you’ll join a team of top performers driven by excellence, ambition, and a shared mission to reinvent personal finance. We move fast, aim high, and value ownership above all. Our culture is demanding, transparent, and deeply collaborative. It’s not for everyone — but if you’re looking to raise the bar every day with equally driven teammates, this is the place to be. • Read more about our values here. https://www.notion.so/finarywealth/Our-values-2f5919045b5d80d2bbedc6aee63c9747 • WHAT YOU CAN EXPECT • A high-performing team - Work with A-players across every discipline in an environment that challenges you and helps you grow fast. • Ownership - You’ll have freedom, responsibility, and trust from day one. We hire people for their talent, and we get out of their way. • Impact that matters - Build a product that helps people take control of their financial future - a topic that affects everyone. • A hybrid setup - We’re a hybrid setup company with teammates across France and Europe. We meet in person 6 times a year in Paris. • Competitive compensation - A package aligned with your experience and impact.

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