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Jobs/Application Support Engineer Role/kong - Sr. Field Applications Engineer (Software)
kong

kong - Sr. Field Applications Engineer (Software)

Atlanta, Georgia, United States$100k - $144k1mo ago
RemoteSeniorNACloud ComputingSoftwareApplication Support EngineerJunior EngineerTechnical WritingTeam ManagementCustomer EngagementLinuxGCP

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Requirements

• 6+ years of relevant software development experience • Hands-on implementation experience with API gateway and/or API integrations in customer environments • Practical working knowledge of API’s, containers and micro-services • Proficient in Linux environments including Cloud and Development tooling • Experience with building and deploying software solutions using AI Coding Agents • Experience with application development and multiple programming languages required • Experience with major cloud providers such as GCP, AWS, and Azure preferred • Experience with Google Apigee or IBM API Connect & Data Power a plus • Passion and determination for technology and innovation • Strong organizational and change management skills with an ability to manage competing customer demands • Proven team player and solution builder who loves to work collaboratively in a fast-growing dynamic environment • Ability to occasionally travel to customers and Kong locations as needed • BS in Computer Science / B.A. or equivalent technical development experience

Responsibilities

• Helping customer(s) succeed with their automated legacy API gateway migrations. You will be responsible for designing & building solutions, addressing technical challenges and providing hands-on technical implementation assistance to our PS consultants and customer technical teams. • Engaging with customers on migration projects, guiding them through the installation and implementation of Kong solutions in their environment. • Leading customer discussions, driving outcome-based professional services and providing technical thought leadership on field solutions we develop and deploy. • Collaborating internally with our Product Engineering, Customer Success, and Sales teams to ensure our customers are getting the most value out of their Kong solutions. • Writing or editing technical documentation and knowledge base articles for the solutions you develop.

Benefits

• $99,960 – $144,000 • Offers Equity • Offers Bonus • Kong has different base pay ranges for different work locations within the United States and Canada, which allows us to pay employees competitively and consistently in different geographic markets. Compensation varies depending on a wide array of factors, including but not limited to specific candidate location, role, skill set and level of experience. Certain roles are eligible for additional rewards including sales incentives depending on the terms of the applicable plan and role. Benefits may vary depending on location. US based employees are typically offered access to healthcare benefits, a 401(k) plan, short and long term disability benefits, basic life and AD&D insurance, among others. • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • Add anything else you would like to share. • I prefer not to answer • Another Gender Identity • Heterosexual / straight • Asian or Asian American • Black or African American • Hispanic or Latine • Indigenous or Native American • Native Hawaiian or Other Pacific Islander • Person with disability • Refugee or immigrant • None of the above • Yes, Kong can contact me about future job opportunities for up to 3 years. • Note: The consent period lasts for 3 years • Recruiting Privacy Policy • Kong may use Artificial Intelligence with this application. Learn more.

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