turquoise-health - Solutions Engineer, Payer/Provider
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Requirements
• What you bring to the Solutions Engineer role: • 3+ years of years of experience in healthcare data, such as revenue cycle/claims, patient access, quality data, or interoperability • 3+ years of experience working in payer-provider managed care contracting • Your analytical, problem-solving, mathematical, and creative thinking skills will be instrumental in driving impactful solutions • Excellent organizational and communication skills to work well both with internal stakeholders while also having the ability to create strong customer relationships • A drive to put out consistent high quality/accurate work at a fast pace • Communication and collaboration skills across seniority levels and functions. • Your excellent written communication and interpersonal skills will shine as you work with customers to achieve their goals • Your expertise in data modeling, large-scale data processing, and Excel will shape our data solutions • Your experience with visualization tools (Looker, Tableau) will enhance the customer experience • Your analytical and creative thinking will drive impactful solutions across complex business problems
Responsibilities
• As a Solutions Engineer, you'll… • Be the go-to expert, partnering with customers to understand their data and reporting requirements, and effectively translating them to our engineering team • Educate customers through various channels such as email, blog posts, and webinars, ensuring they have the knowledge they need to succeed • Provide comprehensive analytics support, empowering customers with self-service tools and resources to access data • Tackle critical business and infrastructure issues through ad hoc analysis, insightful requests, and data extraction • Guide customers in migrating our data to their platforms and tools, adapting to diverse local environments • Collaborate closely with the product team, ensuring customer feedback drives our product development • Work hand in hand with our data engineering team, designing robust data structures and reliable data pipelines • Seek and prioritize technical feedback by engaging with customers
Benefits
• Competitive pay with equity options • Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options • Company-sponsored disability & life insurance • Unlimited PTO • 401(k) + 4% Matching • Fully remote work + flexible working hours • $750 work-from-home setup budget • Paid biannual in-person company summits • Quarterly $150 co-hanging stipend to meet up with coworkers • Monthly $100 health and wellness benefit • Generous paid family leave • Annual $1,200 learning & development stipend
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