Whoop - Retail Associate, WHOOP Qatar
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Requirements
• 2–4 years of retail experience, preferably in premium, luxury, or experiential retail environments. • Strong passion for health, fitness, performance, and technology, with the ability to communicate WHOOP’s value proposition effectively. • Proven ability to deliver elevated customer service and build meaningful relationships with members. • Comfort working in a fast-paced, high-traffic, extended-hours retail environment. • Strong communication and interpersonal skills, with a team-oriented mindset. • Basic operational understanding, including POS systems, inventory handling, and sales tracking. • Proficiency in Arabic preferred. • Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
Responsibilities
• Support the daily retail operations of WHOOP Qatar, ensuring exceptional standards of service, organization, and operational execution. • Deliver a premium, data-driven member experience by educating members on WHOOP products, memberships, and insights, tailoring interactions to individual performance goals. • Drive revenue through the sale of WHOOP memberships, accessories, apparel, and the signature WHOOP Your Way experience, consistently working toward sales targets. • Act as a brand ambassador by upholding WHOOP’s premium standards across member engagement, product presentation, and overall store experience. • Assist with visual merchandising, inventory management, restocking, and maintaining a clean, organized, and high-performing retail environment. • Support experiential programming and in-store activations, ensuring seamless execution and strong member engagement. • Collaborate closely with the Retail Lead and team to maintain alignment with brand, marketing, and operational strategies. • Maintain strong attention to detail across daily processes including transactions, reporting, compliance, and store procedures.
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