GoodLeap - Collections Specialist
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Requirements
• 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools • Excellent verbal and written communication skills • Prior telemarketing experience with financial products preferred • Proficiency with Microsoft Office applications • Self-motivated and extremely goal-oriented • Professional demeanor
Responsibilities
• Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process • Identify accounts with overdue payments and find solutions to help bring their loan to a current status • Maintain daily, weekly and monthly collection and metric goals • Outbound/Inbound calls with clients to resolve debts owed • All in compliance with Goodleap’s collections policies and procedures • If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! • We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review out Employment Privacy Policy and Recruiting Policy on AI. • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Benefits
• Additional Information Regarding Job Duties and Job Descriptions:
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