Whoop - Technical Lead, ML Operations

• Own the technical vision, roadmap, and delivery for a core component of WHOOP’s ML platform, aligning with product and business priorities. • Lead and manage a small team of engineers by setting direction, prioritizing work, and ensuring high-quality execution against roadmap goals. • Drive end-to-end delivery of the team, including planning, unblocking, and maintaining a high bar for reliability, scalability, and performance. • Act as a player-coach by contributing hands-on to system design and critical components while mentoring engineers and supporting their growth through regular feedback and coaching. • Design and evolve scalable ML infrastructure and CI/CD systems, enabling efficient model deployment, monitoring, and lifecycle management. • Partner cross-functionally with Data Science, AI, Product, and Engineering to translate ambiguous requirements into robust platform solutions. • Establish and enforce best practices for architecture, observability, and operational excellence across ML systems. • Contribute to hiring and team building, helping to scale a high-performing ML platform team. • Strong communication and collaboration skills, with experience working across cross-functional stakeholders. • This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. • Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.