Elastic - Senior Site Reliability Engineer (Hosted Infra)
Requirements
• Production experience operating large-scale cloud compute (hundreds of hosts or more) via automated workflows. • Deep experience with Linux systems — you are at home in the terminal debugging at the OS level. • Experience building software with Golang. You are also comfortable reviewing others' code and offering constructive feedback. • Proficiency working with containerized workloads in production. • A customer-first, systems-thinking approach to operational problems — you care about root causes, not just symptoms. • Comfortable working across time zones in both real-time and asynchronous contexts. • You contribute clear and maintainable documentation such as software designs, runbooks, architecture diagrams/decisions, postmortems, etc... • You communicate project status regularly and clearly, flag blockers early, and follow through on action items. • A sensible approach to AI integration — identifying where AI tools genuinely reduce operational burden and embedding them into workflows without adding complexity. • Production experience with any of: Terraform/OpenTofu, Puppet/OpenVox, Ansible, Argo CD, Argo Workflows, CUE, Docker, Kubernetes, Ubuntu, or Ubuntu Live Patch. • Experience being on-call during incidents and using observability tools (e.g. Elastic Stack, Graphite, Prometheus, Influx) to diagnose issues, quantify impact, and confirm mitigations. • Hands-on experience engineering solutions with the Elastic Stack. • Additional Information - We Take Care of Our People: • As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. • We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do. • Competitive pay based on the work you do here and not your previous salary • Health coverage for you and your family in many locations • Ability to craft your calendar with flexible locations and schedules for many roles • Generous number of vacation days each year • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service • Up to 40 hours each year to use toward volunteer projects you love • Embracing parenthood with a minimum of 16 weeks of parental leave
Responsibilities
• Engineering software to automate large-scale systems — building internal tools and services, not just running scripts. • Optimizing the reliability and lifecycle of hosts across multiple cloud providers. • Strengthening our observability posture — crafting alerting and monitoring systems that drive incident prevention over incident response. • Scaling global infrastructure and evolving the infrastructure management processes to meet growing demand. • Contributing to code reviews, sharing your work, planning what we need to do next, and both mentoring and being mentored by teammates. • Being part of a balanced SRE on-call rotation: responding to incidents, improving runbooks, participating in postmortems, and championing reliability improvements.
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