Binance - International Operations

• Drive and manage P2P platform growth, including new and active users, liquidity, order success rates and disputes. • Collaborate closely with product, risk, compliance, customer support, and local teams to maintain operational efficiency and controlled risk levels. • Adequate understanding of the local market to independently navigate regulatory environments through cross team collaboration to ensure compliance and support expansion of fiat on/off-ramp capabilities. • Monitor key indicators such as spread competitiveness, success rate, completion rate, cancellations, and fraud patterns. • Analyze market trends, pricing dynamics, payment methods, and competitive landscape across markets. • Identify operational bottlenecks and leverage data insights to propose and implement improvements in workflows, user experience, and channel performance. • Manage merchant ecosystem development including onboarding, performance monitoring, incentive programs, and quality assurance. • Coordinate operational workflows such as merchant vetting, transaction monitoring, quality reviews, and policy enforcement to uphold channel integrity. • Monitor key performance indicators including liquidity balance, spread competitiveness, transaction success rates, cancellations, and fraud patterns. • Provide actionable business insights to internal teams to inform strategy, product roadmap, and market expansion plans. • Product mindset to collaborate effectively with product teams on feature enhancements and local rollouts. • Partner with marketing and community teams to support regional campaigns, payment method adoption, and user education initiatives. • Collaborate with customer support and dispute resolution teams to ensure timely and effective handling of user issues. • Bachelor’s degree in Business, Economics, Finance, Engineering, or a related field. • 5+ years of experience in crypto exchanges, fintech, banking, or payment platforms. • Strong understanding of fiat payment channels and on/off-ramp mechanisms across multiple markets. • Strong understanding of crypto landscape, particularly across APAC, including major markets, regulations and user behaviors. • Data-driven approach with the ability to analyze performance metrics and translate insights into actionable improvements. • Ability to operate in a fast-paced, high-pressure environment with attention to detail and a sense of ownership. • Prefer candidates who are bilingual in English and Arabic.