Smartsheet - Learning Experience Designer
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Requirements
• 5+ years of combined experience building engaging educational content in various modalities in consultation with your stakeholders. • At least 2 years of experience creating educational content for SaaS. • Strong grasp of adult learning principles. • Proficiency in Articulate Storyline, Articulate Rise, and Camtasia • Experience with digital content creation using Adobe Creative Cloud. • A portfolio of eLearning, video, and graphic design projects. The portfolio should reflect graphic design skills with a clean aesthetic. • Experience using ID strategies to launch digital training • Experience managing and reporting on all curriculum and assessment data • LMS administration experience, including eLearning publishing and learning assessments. • Basic knowledge of web development (HTML5, CSS, JavaScript) is preferred.
Responsibilities
• Develop creative, customer-centric, performance-based training materials. • Manage learning product development projects, including scoping, managing Subject Matter Experts (SMEs), and working with other departments. • Work with our Customer Excellence teams and SMEs to create storyboards/scripts and production-ready content that meet employees' needs. • Report on and communicate the results of educational content to cross-functional stakeholders. • Stay current on new learning approaches, behavioral science, and technology, and apply that knowledge to our learning products. • Become a Smartsheet product expert • Be an Administrator for the Learning Management System (LMS). Maintain systems, create user profiles, create usage reports, publish SCORM, video, and other digital content etc. • Other job duties as assigned.
Benefits
• Fully paid Health & Life insurance for full-time employees and family members • Monthly stipend to support your work and productivity • 12 days paid Vacation + Flexible Time Away Program • 20 weeks fully paid Maternity Leave • 12 weeks fully paid Paternity/Adoption Leave • Personal paid Volunteer Day to support our community • Opportunities for professional growth and development including access to LinkedIn Learning online courses • Company Funded Perks including a counseling membership and your own personal Smartsheet account • Teleworking options from any registered location in Costa Rica (role specific) • Get to Know Us: • Get to Know Us: • At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
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