GitLab - Program Manager - Dubai
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Requirements
• Proficiency with forecasting and reporting metrics • Ability to lead Project Management Program Level meetings, including but not limited to, the Weekly PM meeting • Ability to formulate, organize, monitor, and manage inter-connected projects • Ability to manage budgets and timelines for long-term projects • Develop long-term plans in collaboration with customers • Ability to partner with Engagement Managers and Architects to develop long term plans in support of customer adoption and transformation • GitLab Project Management Certified within 2 months of the role • How GitLab Supports Full-Time Employees • Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. • Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. • Country Hiring Guidelines:
Responsibilities
• Lead delivery of multi-workstream professional services engagements with some of the largest and most strategic customers. • Build strong relationships with key customer stakeholders including executive leaders, counterpart program/project managers, engineering, development, and security and teams. • Develop a delivery methodology that leverages agile and project management best practices. Communicate how this methodology will be used to key customer stakeholders. Lead the execution of the methodology by bringing together customer and GitLab team members. • Build and continuously communicate Program Roadmap, dependencies, and deliverables • Manage stakeholder expectations to gain approval from stakeholders on project milestones. • Program justification • Program benefits • In scope / Out of scope projects • Timeline and schedule • Identify Stakeholders • Create a program level RACI chart • Define Program Success Criteria • Create Program Level WBS (Work Breakdown Structure) for all the projects • Create Communication plans between projects with Stakeholders • Define Program Escalation Path • Work closely with Engagement Managers to define workstreams when scoping larger customer programs, which may include reviewing proposals or Statements of Work prior to signature • Assist the Regional Delivery Managers in creating and executing quarterly OKRs that drive optimization of all Project Manager processes
Benefits
• In scope / Out of scope projects • Timeline and schedule • Identify Stakeholders • Create a program level RACI chart • Define Program Success Criteria • Create Program Level WBS (Work Breakdown Structure) for all the projects • Create Communication plans between projects with Stakeholders • Define Program Escalation Path • Work closely with Engagement Managers to define workstreams when scoping larger customer programs, which may include reviewing proposals or Statements of Work prior to signature • Assist the Regional Delivery Managers in creating and executing quarterly OKRs that drive optimization of all Project Manager processes
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