OKX - OEML - Senior Compliance Analyst

• Administer the end-to-end complaints process: logging and triage, investigation, preparation of customer responses within regulatory deadlines, remediation follow-up and escalation of significant or recurring issues to the Deputy Head of Compliance. • Produce complaints management information, root-cause and trend analysis to support the function's reporting to senior management, the Risk, Compliance and Audit Committee and the Board. • Support trade and transaction reporting obligations, including data collection and validation, regulatory return preparation, review and sign-off coordination, submission and evidence retention. • Conduct scheduled and ad-hoc testing under the Compliance Monitoring Programme, document findings, track remediation actions to closure and maintain the monitoring calendar. • Prepare token-listing and licence-extension assessments and supporting documentation for review, and support new product and feature compliance reviews and local launch sign-off. • Draft and update compliance policies, procedures and entity-specific addenda for review and approval, in line with regulatory developments. • Support regulatory-change horizon scanning, recording applicable changes against the obligation register and flagging implementation requirements. • Handle first-line queries on compliance and AML/CFT matters, escalating appropriately, and support responses to legal, regulatory and law-enforcement requests. • Support the retained AML/CFT work of the entity, including quality assurance sampling, high-risk onboarding and client-classification approvals, and internal and external audit support. • Support the preparation of compliance reports and Board and committee materials, and other materials required by internal stakeholders. • Work closely with teams such as Data, Engineering, Finance, Legal, Marketing, Product and Risk to embed an effective compliance framework aligned with MFSA and EU standards. • What We Look For in You • Prior experience in a compliance, legal, regulatory or regulatory-operations role within financial services, investment firms, fintech or the crypto-asset sector. • Sound understanding of the MFSA regulatory framework, MiFID II conduct-of-business requirements and EU financial services regulation. • Demonstrable ability to handle a high, recurring caseload to deadline without loss of quality, and to prioritise between competing regulatory deadlines. • High attention to detail, with the ability to maintain accurate, complete and audit-ready records and registers. • Strong analytical ability, with the capacity to assess regulatory obligations against material or a process, identify gaps and produce well-reasoned written analysis. • Clear written and verbal communication skills, including the ability to convey compliance requirements to non-specialist colleagues and to draft customer-facing responses. • Strong organisational skills, able to manage multiple concurrent workstreams and meet regulatory deadlines. • Comfortable operating with limited supervision, exercising judgement within a defined framework and escalating appropriately. • A bachelor's degree in law, finance, business administration or a related field, or equivalent professional experience. • Professional fluency in English.