Gather AI - Implementation Engineer/Technician-Dallas, TX
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Requirements
• 4+ years in a technician or technically focused, customer facing role • Excellent documentation, communication, and collaboration skills • Thorough understanding of Excel/Google Sheets • Ability to travel ~60% of time including some weekends (valid driver's license) • COVID-19 vaccination or valid medical exemption • Understanding of Euler angles and vectors in #-D space • Hands-on building/fabricating experience [cart hardware, drone hardware, machine usage (laser cutter, drills, etc.)] • 1+ years with enterprise-grade ticketing systems (eg Jira, Asana, Notion) • Small team experience • Drone flying experience • Forklift certified • Experience teaching • Experience managing a team • Warehouse or Inventory Control Familiarity
Responsibilities
• Lead visits to client sites to automate inventory management through drones. • Prepare for deployments and provide continued customer support. • Manage tickets and troubleshoot issues. • Coordinate with the Development team for smooth drone deployments. • Handle warehouse mapping, drone calibration and testing, documentation, and client training.
Benefits
• Opportunity for hands-on experience in cutting-edge technology • Potential for growth within the organization • If this sounds like a good fit we’d love to meet you. Robotics is the future and we’re leading the charge with our software-only business model. Come help us change the world! • Create a Job Alert • Interested in building your career at Gather AI? Get future opportunities sent straight to your email.
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