TTEC Digital - Senior Data Analyst

• Perform deep data analysis across large, complex datasets to uncover trends, anomalies, and insights • Develop advanced SQL queries for data extraction, transformation, and validation • Analyze and validate data outputs across systems and reports to ensure accuracy • Partner with data engineering teams to understand data structures and pipeline logic • Investigate and resolve data discrepancies using root cause analysis • Build and support analytical datasets and reporting layers for downstream consumption • Willingness and ability to work US hours (night shift / US business time alignment) • Advanced Data Analysis • Perform detailed analysis on large datasets to identify trends and business patterns • Conduct root cause analysis on data inconsistencies and reporting issues • Work across multiple data sources to reconcile and validate information • Develop reusable queries and analysis frameworks • Support complex ad-hoc analytics and troubleshooting requests • Data Quality & Validation • Design and execute data validation checks (row counts, aggregates, reconciliation) • Ensure data completeness, accuracy, and consistency across systems • Validate business logic and transformation outputs • Identify data anomalies and document findings • Work with upstream and downstream teams to resolve data issues • Data Governance • Maintain data definitions, business rules, and metric consistency • Support data lineage understanding across datasets • Contribute to data governance standards and documentation • Ensure data is audit-ready and aligned with compliance requirements • Promote consistency in metric definitions and reporting logic