Plentific - Senior AI Solutions Engineer
Requirements
• Demonstrable experience shipping production AI or automation solutions that non-technical users have actually adopted and continued to use. • Hands-on fluency in low-code automation and integration platforms such as n8n, Tray.io, Workato, or Zapier, and in agentic patterns using LLM APIs from Anthropic, OpenAI, or similar. • Confident hands-on coding in Python and TypeScript, comfortable building REST and webhook integrations, testing APIs (for example with Postman), and working with version control and basic CI/CD. • Working knowledge of the SaaS tools that a modern technology business runs on, including ERP (NetSuite or comparable), CRM, support platforms, finance tooling, marketing automation, and the integrations between them. • Excellent written and verbal communication, including the ability to explain technical trade-offs to a Finance Manager and to debug a prompt failure with an engineer in the same afternoon. • A track record of running internal enablement (training, workshops, documentation, and office hours) that has measurably increased adoption of new tooling. • Sound judgement around data access, PII handling, RBAC, and the security implications of letting AI systems act autonomously. • Familiarity with agentic patterns (MCP, RAG, evaluation frameworks) and the maturity to know when a simpler approach beats a more sophisticated one. • Experience in a scale-up, SaaS, or other fast-moving technology environment. • Experience partnering with operational, commercial, or corporate functions rather than working only with engineering teams. • 5+ years of professional experience in software engineering, applied AI engineering, or a hybrid solutions and automation role. • Experience working alongside non-technical or semi-technical teams in a tech company, scaleup, or comparable environment. • Located in London and able to work in our office on a hybrid basis. • Right to work in the United Kingdom.
Responsibilities
• Identify and prioritise opportunities • Work with each business team to understand workflows, pain points, and bottlenecks. • Identify high-leverage opportunities for AI and automation based on business value, feasibility, and risk. • Use a current understanding of agentic AI and automation capabilities to propose creative redesigns of workflows the business has been working around for years. • Translate ambiguous problems into clearly scoped use cases, proofs of concept, and delivery plans. • Design and deliver solutions • Build AI and automation solutions using tools such as n8n, Tray.io, Workato, Zapier, Claude Code, and direct LLM APIs. • Integrate with systems including Slack, Google Workspace, NetSuite, Salesforce, HubSpot, and the other tools used across the business. • Develop robust workflows and integrations with appropriate logging, retries, monitoring, evaluations, and guardrails. • Prototype quickly, validate with users, and productionise solutions that prove their value. • Document solutions clearly so they can be maintained, extended, or handed over where appropriate. • Coordinate with product managers and technical product managers when an automation touches platform systems, integrations, or the client API. • Drive adoption and build capability • Drive adoption of every solution you ship: work alongside end-users until they trust and own the tool, gather feedback, and iterate until usage sticks. • Run internal training, workshops, and office-hours sessions to raise AI literacy across the company. • Help colleagues develop their own fluency with AI tools, beyond the specific solutions you build for them. • Maintain Plentific's internal AI tool catalogue, identifying tools worth bringing in and advising on those that should be retired. • Establish standards and manage risk • Define reusable patterns, components, and templates to make future solutions faster and cheaper to deliver. • Work with Security, Legal, and Privacy teams on areas such as PII minimisation, auditability, RBAC, and guardrails for autonomous behaviour. • Measure outcomes such as time saved, quality improvement, volume unlocked, adoption, and throughput. • Review solutions critically and retire or redesign those that do not deliver meaningful value.
Benefits
• As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here’s what we offer: • 25 days annual holiday + 1 additional day for every year served up to 3 years. • Flexible working environment including the option to work abroad • Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP • Enhanced parental leave • Employee assistance program • Company volunteering day and charity salary sacrifice scheme • Learning management system powered by Udemy • Referral bonus and charity donation if someone you introduce joins the company • Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs • Work abroad scheme • Company-sponsored lunches, dinners and social gatherings • Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT