Flock - Staff Software Engineer, Agents
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Requirements
• Strong backend/software engineering fundamentals • Experience shipping production code and customer-facing products at scale • Experience with LLMs, AI systems, and agentic workflows in production • Familiarity with tools like LangChain, CrewAI, OpenAI SDK, or Claude Agents SDK • Strong product and customer mindset • Comfortable working in ambiguity and startup-style environments • Experience with cloud infrastructure, databases, and backend systems • Strong collaboration, ownership, and communication skills • Multi-agent systems • AI evals and reliability testing • AWS, Kubernetes, ClickHouse, WebSockets/WebRTC • Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. • 90 Days at Flock • 90 Days at Flock • We prescribe to 90 day plans and believe that good days lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock. • The First 30 Days • The First 30 Days • Meet the team, understand the Nightshift product vision, and build context on our architecture, customer workflows, and investigative use cases. • Immerse yourself in customer calls, chat transcripts, production traces, and support feedback to understand where the agent succeeds and where it breaks down. • Get fluent in our AI observability and debugging tools, including Langfuse, and begin triaging real agent behavior. • Ship your first production change, followed by multiple small improvements that build familiarity with the codebase and product surface area. • Identify a recurring agent failure pattern and turn it into a fix, test, ticket, or concrete technical recommendation. • The First 60 Days • The First 60 Days • 90 Days & Beyond • 90 Days & Beyond • Take end-to-end ownership of a meaningful area of the Nightshift agent architecture. • Have a significant architectural improvement designed, vetted, and underway. • Improve the team’s ability to reproduce, evaluate, debug, and safely ship changes to agent behavior. • Create patterns, libraries, workflows, or platform capabilities that other teams at Flock can use to build AI-powered product experiences. • Multiply the team through technical leadership, design reviews, pairing, PR reviews, and architecture input that persists beyond your direct involvement. • Serve as a credible technical voice with customers and internal stakeholders, translating between real investigative workflows and engineering direction.
Benefits
• In this role, you’ll receive a starting salary between $200,000 and $220,000 as well as Flock Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. • Location • We’re building the impossible, together. To drive innovation through in-person collaboration, we’re prioritizing candidates in our key hubs: Atlanta, Boston, Chicago, Denver, Los Angeles, New York City, San Francisco, and Austin. While we value the energy of our hub communities, we embrace remote work and welcome applications from exceptional talent across the United States. • 🌴Flexible PTO: We offer non-accrual PTO, plus 11 company holidays. • Flexible PTO • ⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. • Fully-paid • plan for employees • 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. • Family Leave • 🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. • 🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. • Spring Health: • 💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support • Caregiver Support: • 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. • Carta Tax Advisor: • 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. • ERGs: • 💻WFH Stipend: $150 per month to cover the costs of working from home. • 💻WFH Stipend: • 📚Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo and so much more. • 📚Productivity Stipend: • 🏠Home Office Stipend: A one-time $750 to help you create your dream office. • 🏠Home Office Stipend: • If an offer is extended and accepted, this position requires the ability to obtain and maintain Criminal Justice Information Services (CJIS) certification as a condition of employment. Applicants must meet all FBI CJIS Security Policy requirements, including a fingerprint-based background check.
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