ruby-labs - Operations Specialist: Legal Templates and Forms
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Requirements
• 2–4 years of experience in content operations, technical content management, product ops, or a similar hands-on role. • Strong, hands-on experience with CMS platforms — Payload strongly preferred. You're comfortable working with content models, collections, fields, relationships, conditional logic, and versioning. This is the most important requirement. • Hands-on expertise with Adobe Acrobat for preparing fillable PDF forms — you know your way around field types, alignment, tab order, calculations, and form validations. • Strong logical thinking — you can break a complex agreement or document flow into modular blocks and conditional rules. • Excellent organizational and documentation skills — you keep large content libraries clean and structured. • Highly proactive, resourceful, and self-directed — you drive projects forward without needing constant direction. • Hands-on familiarity with AI tools (ChatGPT, Claude, etc.) to boost personal efficiency. • Experience with legal, tax, or administrative document content. • Background working with structured content systems, taxonomies, or templated content platforms. • Familiarity with conditional logic, form builders, or document automation tools. • Experience working in D2C SaaS, LegalTech, or document/utility products. • Familiarity with international markets and multi-jurisdiction content. • Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
Responsibilities
• PDF Forms Preparation • Source and download official forms (tax, legal, administrative, business) across multiple countries. • Prepare and format them into clean, fillable PDF forms in Adobe Acrobat — proper field types, alignment, tab order, validations, and styling. • Ensure forms render correctly across desktop and mobile, and behave consistently in our editor. • Audit existing forms and continuously improve quality, fillability, and consistency. • CMS & Agreement Logic • Build and maintain modular content blocks, clauses, and conditional logic in our CMS (Payload) that power our agreement generation flows. • Translate legal and product requirements into structured content models — fields, collections, relationships, conditional rules. • Manage versioning, taxonomy, and metadata across the content library. • Coordinate with engineering when content models or integrations need updating. • Content Operations • Maintain a clean, well-organized library of forms and templates — proper categories, metadata, and discoverability. • Collaborate with the legal content team to ensure agreement templates are accurate, modular, and scalable. • Help prioritize new forms and templates based on market demand and product priorities. • Use AI tools to accelerate content prep, formatting, and CMS operations wherever possible.
Benefits
• Discover the perks of being part of our vibrant team! We offer: • Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. • Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. • Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. • Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. • Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1tzxGX4Uu7Ts_HCLFXESKLnKaaBfVCPf1f9AYZPrkjJM/preview?tab=t.0 https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0 • Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
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