Luna Physical Therapy - Medical Billing Associate

• Answer inbound patient phone calls as they come in • Manages Copay Collections and communicates with other departments, for any needs/patient reach out • Create Partner cases Daily • Weekly posting of late cancels • Daily review of patient electronic communications and delegation as needed • Create and maintain billing ledgers for patients with specific requests for their insurances • Assist other teammates in larger projects as needed • Learn/understand the basics of insurance billing: PPOs, HMOs, Medicare, Workers Comp to support the team and other teams as necessary • Maintains industry level working knowledge of medical billing occurring in Luna • Support Admin functions • Queue based work for their sole job function (authorizations, insurance payment posting, etc.) • Achieves goals set by management • Achieving daily, weekly, monthly and quarterly goals to patient payments and supporting documentation is completed • Performs Ad Hoc tasks at managers discretion • What you can offer Luna: • Typically requires a minimum of 1 year of related experience • Strong attention to detail and time management skills • A positive attitude and an eagerness to learn • What Luna can offer you: • Opportunity to grow with a start-up that is revolutionizing the delivery of physical therapy • Supportive leadership with lots of opportunity for those who wish to grow alongside of Luna • Paid Time Off with holiday • Medical, dental & vision insurance on the first of the month following start date • $15 - $20 an hour • Salary is dependent on experience and location. • Physical therapy, delivered. www.getluna.com • Care Exceptionally * Incredibly Relentless * Be Impactful * 1% Better, Every Day • #3 Best Employer in Healthcare (Forbes, 2025) • #1 Best Company in MSK Care (Forbes, 2025) • #13 World's Most Innovative Companies in Healthcare (Fast Company, 2024) • Exceptional Performance Designation (Medicare/CMS MIPS, 2022, 2023, 2024) • Gold Indigo Design Award for mobile app design excellence 2020 • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.