Abacus Insights - Business Solution Manager
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Requirements
• Translate client needs into solution deliverables such as reports, dashboards, data extracts, and analytical views • Solution Validation & UAT • Validate delivered solutions against documented requirements and acceptance criteria • Support and coordinate User Acceptance Testing (UAT) with client teams, working in alignment with internal QA resources • Cross‑Functional Collaboration • Partner with Product, Engineering, Account Management, Program Management, and Sales teams to deliver client solutions • Contribute client insights to product roadmap discussions and solution improvements • Client Relationship & Enablement • Act as a trusted client partner throughout implementation and ongoing engagement • Support client onboarding, training, and enablement activities • Assist internal teams in understanding client use cases and solution intent • Product & Process Improvement • Maintain strong awareness of product capabilities, enhancements, and releases • Identify opportunities to improve processes, solution quality, and client satisfaction • Bachelor’s degree in Business, Computer Science, Information Systems, or equivalent relevant professional experience • 5+ years of experience in business analysis, solution management, or client‑facing roles in software or data‑driven environments • Proven experience gathering, documenting, and validating business requirements • Ability to communicate effectively with both technical and non‑technical audiences • Strong organizational skills with the ability to manage multiple priorities • Analytical, detail‑oriented problem solver with a collaborative mindset • Self‑motivated, adaptable, and comfortable working in a fast‑paced environment • What you’ll get in return • Competitive Leave & Benefits • Comprehensive health coverage • Equity for every employee – share in our success • Growth-focused environment – your development matters here • Work arrangements • Work arrangements • Standard hours: 8 hours/day, 5 days/week • Location: Pune, Hybrid (3 days a week in office) • Shift: 12pm-9pm IST
Responsibilities
• Program Planning & Execution • Own the end‑to‑end program plan for GovRAMP, StateRAMP, and/or FedRAMP initiatives • Develop and maintain detailed schedules, milestones, dependency tracking, and risk registers • Drive accountability across Security, Engineering, Cloud Ops, Product, and IT • RAMP Delivery Management • Coordinate authorization activities across: • Readiness assessments • Gap remediation • 3PAO / assessor engagement • Authorization reviews • Continuous monitoring operations • Ensure adoption of NIST SP 800‑53 Rev. 5 control requirements as executable work items • Evidence & Artifact Coordination • Manage the production, review, and lifecycle of core authorization artifacts, including: • System Security Plan (SSP) • Control narratives • System boundary and data‑flow diagrams • Inventories and tracking artifacts • Ensure evidence ownership, refresh cadence, and quality standards are consistently met • Auditor / 3PAO & Stakeholder Coordination • Serve as the program coordination point for assessors and 3PAOs • Schedule and manage walkthroughs, evidence reviews, and interviews • Partner with US‑based leadership during assessments, findings reviews, and status reporting • POA&M & Issue Management • Own the POA&M tracking and delivery process • Work with engineering and operations teams to: • Define remediation milestones • Validate closure evidence • Escalate risks early and propose mitigation plans • Operationalize monthly and quarterly continuous monitoring cadence • continuous monitoring cadence • Track vulnerability management, patching, access reviews, logging, and required attestations • Ensure ongoing compliance stability post‑authorization
Benefits
• What you’ll get in return: • Unlimited paid time off – recharge when you need it • Work from anywhere – flexibility to fit your life • Comprehensive health coverage – multiple plan options to choose from • Equity for every employee – share in our success • Growth-focused environment – your development matters here • Monthly cell phone allowance – stay connected with ease #LI-MS1 #LI-Remote
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