DoubleVerify - IT Support Intern

• Working knowledge of macOS and Windows operating systems. • Strong customer service orientation — friendly, patient, and proactive. • Able to work independently and as part of a team. • Strong organizational skills with attention to detail. • Reliable, punctual, and comfortable with a fully on-site schedule at the NYC office. • fully on-site schedule at the NYC office. • Fluent in English with strong written and verbal communication skills. • Able to lift up to 40 lbs (monitors, laptops, peripherals). • Experience troubleshooting Mac and PC hardware or software issues. • Familiarity with ticketing systems (Freshservice, Jira, ServiceNow, or similar). • Exposure to AV/conference room technology or live event production. • Interest in IT operations, systems administration, or corporate technology. • The successful candidate’s starting salary will be determined based on a number of non-discriminating factors, including qualifications for the role, level, skills, experience, location, and balancing internal equity relative to peers at DV. • Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you’re not sure that you check every box, apply anyway! • Not-so-fun fact: