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Jobs/Director of Operations Role/tradeify - Chief Operating Officer
tradeify

tradeify - Chief Operating Officer

United States3w ago
RemoteC-levelNACryptocurrencyFintechDirector of OperationsCOOClient OnboardingTeam ManagementTeam LeadershipRisk Management

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Requirements

• 10+ years of experience in operations leadership within brokerage, fintech, trading platforms, or financial services • Proven experience building and scaling operational infrastructure in a high-growth environment • Deep understanding of brokerage operations, including trade lifecycle, clearing, and client onboarding • Strong knowledge of regulatory environments (CFTC, NFA, SEC, or equivalent) • Experience managing vendor ecosystems including clearing firms and market data providers • Demonstrated ability to build teams and operational processes from the ground up • Highly analytical with strong systems-thinking and problem-solving skills • Comfortable operating in a fast-paced, high-accountability startup environment • Experience operating within CFD and/or futures brokerage environments (highly relevant to our product and trader base) • Background in proprietary trading firms or high-frequency trading environments • Experience scaling global operations across multiple time zones • Familiarity with modern trading infrastructure, APIs, and real-time systems

Responsibilities

• Build and Scale Brokerage Operations • Design and implement end-to-end operational infrastructure for a modern brokerage • Establish scalable processes across trade lifecycle, client onboarding, funding, and withdrawals • Ensure operational readiness for rapid growth across futures and crypto markets • Operational Strategy & Execution • Translate company vision into operational frameworks, KPIs, and execution plans • Build systems that support high-volume trading activity with speed and reliability • Identify bottlenecks and continuously optimize performance across all workflows • Regulatory & Compliance Operations • Partner with Compliance and Legal leadership to ensure all operations meet regulatory standards (CFTC, NFA, SEC where applicable) • Implement controls and processes that support a compliant, audit-ready organization • Oversee operational risk management and escalation frameworks • Customer & Support Operations • Build and scale a high-performance trader support function • Ensure fast, accurate resolution of client issues across global markets • Create systems for feedback loops between customers and product teams • Vendor & Infrastructure Management • Manage relationships with clearing firms, liquidity providers, data vendors, and technology partners • Ensure operational resilience across third-party dependencies • Negotiate and optimize vendor contracts to support growth and cost efficiency • Leadership & Team Building • Hire, develop, and lead high-performing operations teams across multiple functions • Establish a culture of accountability, speed, and execution • Partner cross-functionally with Product, Engineering, Compliance, and Growth

Benefits

• Build the operational foundation of a next-generation brokerage from the ground up • Work directly with executive leadership on a high-impact, high-visibility mandate • Be part of a fast-growing, performance-driven fintech company • Shape the future of how traders access and interact with financial markets • A highly competitive compensation package will be offered, including base salary, performance-based incentives, and long-term upside aligned with company growth.

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