Abacus Insights - Security Operations Engineer
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Requirements
• Translate client needs into solution deliverables such as reports, dashboards, data extracts, and analytical views • Solution Validation & UAT • Validate delivered solutions against documented requirements and acceptance criteria • Support and coordinate User Acceptance Testing (UAT) with client teams, working in alignment with internal QA resources • Cross‑Functional Collaboration • Partner with Product, Engineering, Account Management, Program Management, and Sales teams to deliver client solutions • Contribute client insights to product roadmap discussions and solution improvements • Client Relationship & Enablement • Act as a trusted client partner throughout implementation and ongoing engagement • Support client onboarding, training, and enablement activities • Assist internal teams in understanding client use cases and solution intent • Product & Process Improvement • Maintain strong awareness of product capabilities, enhancements, and releases • Identify opportunities to improve processes, solution quality, and client satisfaction • Bachelor’s degree in Business, Computer Science, Information Systems, or equivalent relevant professional experience • 5+ years of experience in business analysis, solution management, or client‑facing roles in software or data‑driven environments • Proven experience gathering, documenting, and validating business requirements • Ability to communicate effectively with both technical and non‑technical audiences • Strong organizational skills with the ability to manage multiple priorities • Analytical, detail‑oriented problem solver with a collaborative mindset • Self‑motivated, adaptable, and comfortable working in a fast‑paced environment • What you’ll get in return • Competitive Leave & Benefits • Comprehensive health coverage • Equity for every employee – share in our success • Growth-focused environment – your development matters here • Work arrangements • Work arrangements • Standard hours: 8 hours/day, 5 days/week • Location: Pune, Hybrid (3 days a week in office) • Shift: 12pm-9pm IST
Responsibilities
• Security Operations & Triage • Own the end-to-end‑ lifecycle of security operational work from intake to closure, including triage, prioritization, routing, and verification. • Serve as the primary owner of the security operations backlog in Jira, ensuring issues are clearly scoped, properly assigned, and progressing. • Triage and manage findings from security tooling (e.g., CSPM, SIEM, DLP, endpoint security), escalating when necessary and closing the loop with evidence. • Act as the first line of operational response for routine security requests such as firewall rules, IP allowlisting, certificate management, logging changes, and access related‑ exceptions. • Vulnerability & Findings Management • Manage cloud and application security findings through remediation, exception, or risk acceptance workflows. • Coordinate directly with engineering teams on remediation efforts, ensuring expectations, deadlines, and verification steps are clear. • Maintain accurate status tracking and supporting evidence for remediation and audit purposes. • Support recurring vulnerability management activities and reporting requirements. • Monitoring, Logging & Detection Hygiene • Execute daily, weekly, and monthly security review tasks, including log reviews, alert reviews, and dashboard verification. • Ensure required logs are present, flowing, and usable; identify and escalate gaps in coverage. • Support continuous improvement by documenting operational pain points and recurring failures for engineering follow-up‑. • Compliance & Audit Operations • Produce and maintain security artifacts required for audits, customer assurance, and regulatory reviews. • Own recurring security operational tasks tied to compliance (e.g., access reviews, log review evidence, vulnerability reports). • Ensure evidence is complete, reproducible, and stored according to defined standards. • Process & Runbook Ownership • Maintain and improve security operations runbooks, checklists, and standard operating procedures. • Help normalize and standardize how security work is requested, tracked, and completed across teams. • Identify opportunities to reduce manual effort through better workflow design or handoff to engineering for automation.
Benefits
• What you’ll get in return: • Unlimited paid time off – recharge when you need it • Work from anywhere – flexibility to fit your life • Comprehensive health coverage – multiple plan options to choose from • Equity for every employee – share in our success • Growth-focused environment – your development matters here • Monthly cell phone allowance – stay connected with ease #LI-SB1 #LI-Remote
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