Cadence Solutions - Implementations Director
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Requirements
• An operator who thrives when complexity is high, the stakes are real, and the system has to work at scale. • Comfortable running multiple implementations in parallel - you know where every workstream stands, you own the plan, and you close gaps before they become escalations. • Credible in rooms with health system executives and front-line clinical staff alike - you translate Cadence's clinical and technical model into terms that land with each audience. • Fluent in project risk - you maintain the log not as a formality but as a live decision tool, and you push for timely resolution from all sides. • Comfortable using AI productivity tools to manage project documentation, synthesize status across workstreams, and keep stakeholder communications current without letting administrative work slow the implementation down. • Biased toward action - you tighten every process you touch, close every loop you open, and never drop a ball. • 5+ years of implementation, program management, or account management experience in or with large healthcare organizations. • Demonstrated experience managing complex, multi-stakeholder enterprise implementations from contract through go-live. • Familiarity with health system EMR environments and the role of EHR integration in clinical technology deployments. • Track record of managing implementation risk - maintaining issue logs, escalating to executive audiences, and driving decisions to close. • Experience developing and delivering content to operational and clinical leadership audiences at health systems. • Fluency with AI productivity tools (such as Gemini, Notion AI, or comparable platforms) and comfort applying them to structured workflows, reporting, and process documentation.
Responsibilities
• Beginning after a “verbal yes” and launching in earnest after a contract signature, organize and execute the implementation plan to successfully launch Cadence and grow our patient volume. • Identify and engage key external stakeholders necessary for the implementation • Conduct education as necessary for new stakeholders not engaged during sales • Develop and deliver content during routine and ad-hoc operational meetings in order to positively influence decisions favorable to successful implementation • Control scope, schedule and cost of the implementation • Kickoff and manage project plans • Maintain an accurate risk/issue log and ensure c-team and partner leaders are informed and make timely decisions • Develop and maintain a stakeholder engagement matrix to ensure the partnership is well socialized and key operational and clinical stakeholders down to the “pilot” market level are engaged and excited • Collaborate closely with other key Cadence teams, including solutions and integrations, provider relations, partnerships, sales, executives, product, engineering, clinical operations and marketing
Benefits
• Our job titles may span more than one career level. The base salary for this role typically ranges between $130,000 - $190,000, depending on experience, skills, seniority, and business needs. In addition to base salary, this role is eligible for equity as part of the total compensation package. Actual compensation may vary by location. • Competitive pay & equity* • Comprehensive health coverage: Medical, dental & vision • 401k plan + matching • Paid parental leave • benefit offerings may vary depending on job profile, job level and worker type Cadence is committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws. • A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at https://www.cadence.care/our-team. Cadence will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. We receive all applications through our website and anyone suggesting otherwise is not with Cadence.If you require a reasonable accommodation during the interview or hiring process, please notify your recruiter.
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