teamsnap - Engineering Manager

• Lead, coach, and support a team of engineers through regular 1:1s, feedback, career development, goal setting, performance management, and growth planning. • Partner closely with Product, Design, Engineering leads, and other cross functional leads to shape priorities, clarify scope, manage tradeoffs, and deliver valuable payments capabilities to our customers. • Create clarity around ownership, priorities, technical direction, and team standards so the team can execute with focus, accountability, and strong delivery expectations • Help the team break down complex payments work into clear plans with responsible sequencing, risk management, and realistic delivery expectations. • Contribute directly as a senior engineer in targeted ways, including designing, implementing, reviewing, and supporting backend services, APIs, event-driven workflows, data models, and payment integrations. • Guide technical decision making across APIs, services, event streams, third party payment provider integrations, observability, reliability, and operational workflows. • Raise the quality and reliability bar for owned systems through strong engineering practices, automated testing, code reviews, monitoring, documentation, on-call participation, and incident response. • Encourage responsible use of modern engineering tools, including AI-assisted workflows where they improve quality, developer experience, and delivery. • ## What Will Set You Up for Success: • 2+ years of experience leading engineering teams in a product-oriented SaaS environment. • 5+ years of relevant software engineering experience building scalable web applications, backend services, APIs, and distributed systems. • Recent hands-on development experience with Node, TypeScript, Elixir, or similar backend technologies. • Experience working with APIs, service-oriented architectures, event streams, queues, background jobs, relational databases, and production integrations. • Strong technical judgment with the ability to guide architecture decisions, balance tradeoffs, and contribute directly when the team needs hands-on support. • Demonstrated ability to coach engineers, raise team standards, build trust, support career growth, and lead teams through ambiguity. • Experience improving reliability, observability, incident response, and operational ownership for production systems while balancing product speed, technical quality, business risk, customer impact, and long-term maintainability. • Extra points for experience with Stripe or similar payment platforms, registration workflows, subscription management, financial reporting, B2B SaaS products serving organizations, or hands-on work in systems that move money at scale. • TeamSnap is a fully remote company, so you need to be very comfortable working with people who aren’t in the same time zone as you. We are always expanding, but there is a small list of states we do not hire in, including Alabama, Alaska, Delaware, District of Columbia, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Rhode Island, South Dakota and West Virginia and while we love all parts of the world, we can only hire permanent US residents at this time. • 🚀 Opportunities to Grow • At TeamSnap, we work hard to provide a culture of trust, accountability, inclusivity, and boundless opportunities to grow, along with the chance to make a lasting impact and have some fun while doing it.