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Ajax Systems

Ajax Systems - Technical Director

Manchester4w ago
In OfficeDirectorEMEAArtificial IntelligenceTelecommunicationsDirector of EngineeringTraining DevelopmentCloseDocumentation

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Requirements

• 5+ years of experience leading technical teams, ideally in a customer-facing or partner ecosystem environment • Industry background in alarm systems, video surveillance, security, telecommunications, or closely related fields • Strong working knowledge of CCTV systems, access control technologies and fire alarm systems • Proven hands-on experience in designing and installing video surveillance, fire alarm, or other security systems • Experience delivering offline and online technical training to technical audiences • Excellent presentation, communication, and interpersonal skills • Flexible and willing to travel for business trips, trade shows, and other professional events • Self-motivated and independent, with an outgoing personality and a proactive approach to work • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Responsibilities

• Developing and growing a team of Technical Managers in the UK. • Implementing a comprehensive Ajax Systems training program for the UK market • Play a key role in providing product feedback/requests • Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers. • Visit key customers as needed, promote and introduce product solutions according to customer thesis, in close collaboration with Ajax’s BDM’s. • Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology. • Test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team. • Analyze customer needs in collaboration with sales departments • Create vision, provide direction from own perspective • Develop training materials/content for the Technical Sales Training Team

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