Glean - Forward Deployed Product Manager
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Requirements
• 0-to-1 product track record. • Deep technical fluency. You can shape the product vision and architectures, work directly with engineers on building & implementation, and make credible design decisions. You've shipped AI-powered solutions in the real world, not just designed them. • Deep technical fluency. • Business acumen. • Executive credibility. You've built real trust with senior stakeholders by being right about important things and delivering on what you committed to. • Executive credibility. • Product taste. • Comfort with ambiguity. You define the problem as often as you solve it, and you're energized by that. • Comfort with ambiguity. • Experience as a founder, a top-tier consulting firm or in product at a high-growth technology company. • A technical degree in CS, engineering, math, or a related field. • Deep familiarity with LLMs, retrieval systems, and evaluation frameworks. • Experience driving technology adoption inside large enterprises. • Location • This role is flexible, and can be remote or in-person, however it will require travel 25-50% of the time
Responsibilities
• Lead discovery, build & ship production AI agents • Conduct use case discovery to identify high-value opportunities for AI across the enterprise • Design, build, and optimize enterprise-grade AI agents on Glean's platform handling thousands of daily interactions • Partner with forward-deployed engineers to rapidly prototype and deploy custom solutions • Write and test prompt logic, configure agent behaviors, and iterate based on real performance data • Own strategic customer relationships • Take full accountability for customer outcomes from discovery through scaled adoption • Serve as the trusted AI advisor to C-suite stakeholders, shaping their multi-year transformation strategies • Drive measurable business impact and identify expansion opportunities across the organization • Shape Glean's product direction • Become a key source of customer insight guiding our long-term product roadmap • Partner with Engineering, Product, and Design to scope and prioritize features that unlock customer value • Represent Glean externally through presentations, demonstrations, and thought leadership • 5+ years of experience blending business and technology in customer-facing roles—product management, strategy consulting, solutions engineering, technical program management, or founder experience • Deep technical acumen: You can shape AI agent architectures, understand code (Python, SQL, or similar languages), debug why an agent isn't working, and collaborate fluently with engineers on implementation details. You've shipped working AI solutions, not just slide decks • Builder mentality: You've demonstrated the ability to go from ambiguous customer problem to shipped solution that drives measurable outcomes • Executive presence: Exceptional communication skills with the ability to earn trust from individual contributors to C-suite stakeholders. You can tailor technical depth to your audience • Product sense and user empathy: You naturally spot high-value AI applications across diverse business functions and design intuitive, guided experiences • Operational excellence: Proven ability to manage multiple complex, high-visibility projects simultaneously while maintaining quality and meeting commitments • Comfort in ambiguity: You thrive in fast-moving environments where you define the problem as much as solve it • Ability to travel 25-50% • Technical degree (CS, Engineering, Math) or MBA from a top program • Experience at leading consulting firms, tech companies, or investment firms • Experience in one or many of the following industries: automotive & manufacturing, industrials, retail & CPG, financial services, telecom, technology / SaaS • Track record driving technology adoption across large organizations • Data analysis skills: defining success metrics, evaluating outcomes, iterating on quantitative feedback • Location: • This role is flexible, and can be remote or in-person, however it will require travel 25-50% of the time
Benefits
• Integration with Google Drive, Slack, and Microsoft Teams for seamless knowledge access. • Access to cutting-edge AI technology simplifying knowledge discovery. • Autonomy in identifying high-value problems and architecting solutions. • Direct influence on product roadmap based on real customer needs. • Collaboration with forward-deployed engineers for rapid solution building and iteration. • Opportunity to shape the AI-native enterprise from ground up, potentially becoming a future founder or business unit executive.
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