Senior Software Engineer, Agent Experience (US)
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Responsibilities
• Deliver critical features and improvements end-to-end from DevOps & platform selection to tuning UI for a seamless experience. • Build platforms and products that become business-critical infrastructure for customers at scale. • Work in high-velocity software development environments with an emphasis on building scalable web applications, including real-time browser networking optimization, proxy setup, scrapers creation etc. (Note: This is implied from the requirement of experience working in a similar environment and proficiency in related tasks.) • Develop REST APIs using Python or other languages like TypeScript and Go with an emphasis on quality standards expected by Scrunch's infrastructure needs. • Manage relational databases, write SQL queries including joins and aggregations manually if necessary, ensuring data integrity and performance for the application. (Note: This is implied from proficiency in writing unit tests, designing testable applications with database stacks like ActiveRecord.) • Design, build, operate cloud services integrating load balancers, storage solutions, message queues etc., while configuring them to meet Scrunch's operational requirements. (Note: This is implied from experience in building and operating such systems as mentioned under the skills section.)
Benefits
• USEstimated Base Salary $175K – $215K • Offers Equity • For cash compensation, we set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above. • Scrunch, a venture-backed startup, is on a mission to bring brands to an AI-first future—where people increasingly rely on LLMs to discover, understand, and act on information that matters to them. • As AI search and conversational agents replace traditional web search and browsing, Scrunch helps marketing teams rethink how their products and services are discovered and surfaced on AI platforms like ChatGPT, Claude, Gemini, and more—working with AI platforms, not against them. This shift represents the biggest change to marketing since the dawn of the internet. • With $26M in backing from Mayfield Fund, Decibel, Homebrew, GTM Capital, and leading Silicon Valley founders and operators, Scrunch has scaled rapidly since commercial launch. Today, more than 500 paying brands—including Fortune 500 companies like Lenovo, category-defining brands like Skims, and breakout startups like Clerk—use the platform. • We're looking for a full-stack senior software engineer to join our Agent Experience team. This is a high-ownership role that will deliver critical features & improvements end-to-end – from DevOps & platform selection all the way to tuning UI to feel "just right". Agent Experience builds platforms and products that become business-critical infrastructure for our customers, so if you want to build software for scale at a startup pace, this is a great role for you.This role is open to candidates located in and legally authorized to work in the US. Scrunch is a remote organization, but in-office or hybrid work is possible for candidates based in the NYC or Salt Lake City metro areas (and we love to jam in person from time to time!) • For this role, we'd like to see candidates that: • Have experience working in a high-velocity software development organization. • Are proficient at building software that both powers and relies on the web -- real-time browser networking, optimizing proxies, scrapers, etc. • Can build high-quality REST APIs (We use Python for APIs, but experience building APIs in TypeScript, Go, etc. is also OK.) • Are proficient with relational databases and application-style SQL • Plenty of experience using an application database stack like ActiveRecord with Rails, Python SQLAlchemy, TypeScript Drizzle, etc. • Ability to write SQL by hand if needed, including joins and aggregations • Are proficient writing unit tests and designing for testability. • Experience with designing, building and operating cloud services, including configuring and integrating with things like application load balancers, cloud storage, and message queues.