Parloa - Content Marketing Manager
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Requirements
• You bring 3+ years or equivalent experience in content marketing, copywriting, editorial, or digital marketing roles, ideally in B2B SaaS or another complex B2B environment • You have exceptional writing and editing skills and can adapt tone, structure, and messaging for different formats, channels, and audiences • You are comfortable creating content across a variety of asset types and understand how content should be shaped differently depending on channel and use case • You have experience working with SEO principles, content management systems, and digital content performance data • You bring strong project management skills and can manage deadlines, priorities, and multiple stakeholders effectively • You are collaborative and comfortable working cross-functionally with marketers, product teams, subject matter experts, and external partners • You are able to turn ambiguity into clear, structured content and can balance strategic thinking with hands-on execution • You have strong attention to detail and care deeply about editorial quality and consistency • Experience in enterprise SaaS, AI, customer experience, or another technical B2B category • Experience working in a late-stage startup or fast-growing scale-up environment • Experience with executive content, product launch content, or field/event-related content • Experience managing freelancers, agencies, or external content contributors • Bachelor’s degree in Marketing, Communications, Journalism, English, or a related field, or equivalent practical experience • Our Recruiting Process: • Talent Acquisition → Hiring Manager → Writing Assessment / Stakeholder Interview(s) → Bar Raiser
Benefits
• We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it. • At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them. • We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one. • Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI. • Compensation for this role includes base salary and equity and may include other forms of compensation depending on the final scope of the role.OTE: $143,000 - $159,500 USD • $130,000—$145,000 USD • Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. • Parloa is an e-verify employer in the USA. Please click here to learn more. • We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics. • We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
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