lovable - People Operations Manager
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Requirements
• 5–6+ years in People Operations / HR, ideally in a startup or high-growth environment- even better if you’ve scaled at the 500+ mark but can still be hands on. • Proven experience owning full suite of UK payroll, commissions, and employee benefits • Strong analytical mindset—comfortable working with data, identifying patterns, and improving processes • Exceptional attention to detail and operational discipline • Excellent communication and interpersonal skills; trusted, clear, and effective across all levels • Demonstrated ability to influence without authority—comfortable pushing back, handling objections, and working with senior stakeholders to drive the right outcomes • A team-first mindset with the ability to collaborate across a global organization • Comfortable operating in a fast-paced, high-ownership, highly fluid environment • AI-forward operator—experience with or strong interest in building automations, workflows, and agents within People Operations • Able and excited to be in our London office 5 days a week. • Exposure to European labor law and multi-country operations • Experience working with or implementing HR systems / People Ops tech stacks • Experience applying automation and AI tools in operational environments • Interest in building more scalable, tech-enabled People processes
Responsibilities
• Own and be responsible for UK payroll and commissions processes, ensuring accuracy, timeliness, and scalability • Managing UK immigration processes. • Own and continuously improve our UK benefits programs • Act as the first point of contact for UK employees across all people-related matters • Own the day-to-day HR operations, ensuring policies, compliance, and processes run smoothly • Use data to analyze trends, identify issues, and drive operational improvements • Design and implement automations, workflows, and AI agents to increase efficiency and reduce manual work • Shift operational leverage toward systems so you can focus more time on people and impact • Partner with finance and global People Ops on reporting, audits, and process improvements • Work with senior stakeholders across the business, handling objections, navigating trade-offs, and driving alignment on people-related decisions • Collaborate on international and strategic People Ops initiatives, particularly related to systems and tooling
Benefits
• This is a high-ownership, execution-heavy role with real impact. You’ll be responsible for building and running reliable people operations in the UK while helping shape how a modern, global People function operates—using data, systems, and AI to scale without losing the human element.
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