aiwyn - Staff Product Designer

• Product & Competition: Deeply understand Aiwyn’s products and competition across multiple product areas • Customer Understanding: Identify gaps and opportunities in customer understanding that drive real business impact; understand the dual audience of accounting firm professionals and their end clients; navigate the balance between modern UX patterns and familiar legacy software paradigms • Strategy & Vision: Grow your influence on the future vision for your product area; actively plan for how your designs will help us surpass our competitors; contributor to product strategy and driver for the product vision • Commercial Thinking: Take ownership of your team’s work reaching business outcomes for the business line; partner with your Product Marketing Manager to translate design strategy into customer-facing value propositions and contribute to competitive positioning through design differentiation • Understanding Problems: Identify new problems and opportunities to solve across product teams within your business line; lead design initiatives that span multiple product teams; coordinate design resources and priorities across teams; identify shared design patterns and system opportunities • Research: Lead quantitative and qualitative research across your product area • System Design: Solve complex system design challenges; design connected, modular systems that help us move faster in the future • Diverging & Converging: Diverge and converge quickly and effectively; practice first-principles thinking for larger projects or when innovation is a requirement • Interaction Design: Design simple and elegant interfaces for complex systems; refine the details of interaction design to achieve a high level of polish; act as a steward for our design system by driving its evolution, setting standards for quality and consistency, and ensuring its strategic alignment with product needs • Visual Design: Design interfaces that are functional, beautiful, and delightful; raise the visual design bar in a way that creates business value • Prototyping: Pair with an engineer to find design solutions through functional prototypes • Shipping: Identify and resolve design operations bottlenecks; improve the way your business line ships product through process improvements, better handoffs, and strategic tooling • Values & Principles: Role model our principles and values within your product team; identify opportunities to refine our principles and values • Growth Mindset: Consistently seek out opportunities to improve your product team; know and manage your triggers for fixed mindset; actively seek out and apply lessons and inspiration from the success of others; proactively motivate colleagues by sharing insightful and relevant feedback • Helping People & Teams: Co-own the health of your product team; define hiring needs and role requirements in partnership with VP of Product Design; share your ideas with the industry by writing or talking publicly; support Aiwyn events; actively lead Design Guild initiatives and process improvements; mentor and guide designers through guild activities and design reviews • Communication & Feedback: Use storytelling to communicate your work in an engaging way; anticipate feedback to address it proactively; communicate effectively with x-team leadership and cross-functional partners to influence their thinking and decisions; actively help your trio and product team align • Efficiency & Progress: Be decisive to make progress, not just take action; drive resolving dependencies with others; maximize opportunities—when needed, go beyond the project and the role; raise problems when you see them • Leadership: Own your product team’s work, consistently seeking to provide more value; work beyond design, within and across product teams, peers, and partners to ensure your product team delivers high-quality, impactful results; identify and anticipate risks, proactively develop solutions • What Success Looks Like: • PRODUCT TEAM & BUSINESS LINE IMPACT • Ownership of product team reaching business outcomes with measurable results • Solutions to complex system design challenges that impact multiple product teams within the business line • Identification of new problems and opportunities that drive business value across the business line • Improved product vision and strategy that positions us ahead of competitors • DESIGN EXCELLENCE • Simple, elegant interfaces for the most complex systems in our product • High level of polish that sets the standard for the entire design team • Stewardship of the design system that accelerates the entire team • Functional, beautiful, and delightful designs that create business value • LEADERSHIP & INFLUENCE • Designers you coach show observable growth and improved output • Co-ownership of product team health with measurable improvements • Successful influence on R&D and org leader thinking and decisions • Resolution of dependencies and deadlocks across product teams • Risk identification and proactive solution development • STRATEGIC CONTRIBUTION • Active contribution to product strategy with clear impact on product direction • Product vision that inspires and aligns teams • First-principles thinking applied to strategic projects • Smart decisions on effort versus reward that maximize impact • DESIGN OPERATIONS • Improvements to how the team ships product • Refinements to principles and values that improve team function • Public sharing of ideas that elevate Aiwyn’s design reputation • Support for recruiting and interviewing that raises the bar • KEY COMPETENCIES • Mastery Expected: • Complex system design and architecture • Interaction design at the highest level of polish • Strategic thinking and product vision • Cross-functional leadership and influence • First-principles thinking and innovation • Design mentorship and coaching • Storytelling and executive communication • Autonomous project management in ambiguous situations • Expected to Drive: • Design system evolution and standards • Product strategy and commercial thinking • Product team and design guild health • Design operations and process improvements • Cross-team coordination and alignment