Coinbase - Head of KYC
Requirements
• 10+ years of experience managing, designing, and implementing KYC programs at a financial institution, including direct people management experience, preferably with digital assets and/or fintech exposure. • Deep knowledge of global AML, CTF, and sanctions regulations (e.g., BSA, USA PATRIOT Act, FinCEN CDD Rule, 4MLD/5MLD/6MLD, OFAC sanctions) and demonstrated ability to translate regulatory requirements into scalable KYC program design across multiple jurisdictions. • Proven track record of building and scaling a global KYC program from design through execution, including policy development, risk-based frameworks, and operational process implementation. • Experience serving as a senior escalation point for KYC/onboarding matters, with the ability to advise on client risk, provide regulatory guidance to cross-functional teams, and represent the KYC function to regulators and senior leadership. • Demonstrated ability to manage concurrent regulatory initiatives, jurisdiction launches, and program enhancements in a matrixed environment while delivering executive-level reporting on program performance. • Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. • Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). • Pay Transparency Notice: • Annual base salary range (excluding equity and bonus): • $252,620—$297,200 USD • Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. • Application Limit:
Responsibilities
• Own the end-to-end strategic direction of Coinbase's Global KYC program, including policy development, program implementation, advisory support, and enterprise-wide process design across all regulated entities. • Lead a team of KYC professionals across second-line compliance supporting program design, setting performance standards, developing talent, and ensuring consistent execution across jurisdictions. • Drive KYC issue management and resolution globally, providing oversight of corrective actions, systemic enhancements, and first-line KYC function performance. • Partner with sales, coverage, account management, customer experience, product, and engineering teams to design and implement KYC initiatives for new product and jurisdiction launches. • Serve as the Directly Responsible Individual (DRI) for regulatory reporting and correspondence related to global KYC program inquiries, and deliver senior management and executive-level reporting on KPIs and program health. • Shape the interpretation and implementation of global KYC requirements in collaboration with Legal and Compliance colleagues and business stakeholders, designing scalable solutions that balance regulatory compliance with business velocity.
Benefits
• Medical Plan, Dental and Vision Plan with generous employee contributions • Health Savings Account with company contributions each pay period • Disability and Life Insurance • 401(k) plan with company match • Wellness Stipend • Mobile/Internet Reimbursement • Volunteer Time Off • Fertility Counseling and Benefits • Generous Time off/Leave Policy • The option of getting paid in digital currency
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